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For Companies At a Glance
- Tasks: Service and repair forklift trucks and related equipment across Cumbria.
- Company: Join a rapidly growing nationwide dealer in the material handling industry.
- Benefits: Enjoy a competitive salary, overtime pay, company van, and 25 days holiday.
- Why this job: Be part of a dynamic team with excellent customer service focus and growth opportunities.
- Qualifications: Experience with forklift trucks and strong technical knowledge required.
- Other info: Work independently while representing a reputable company in the field.
The predicted salary is between 24000 - 40000 £ per year.
A well-established, expanding material handling dealer is looking to recruit a new forklift service engineer to service their client base across Cumbria. With a competitive salary & overtime opportunity plus numerous other benefits, this is a great opportunity for an experienced forklift engineer interested in a new role.
Responsibilities
- Servicing a client base across Cumbria with a focus on servicing forklift trucks
- Fixing and servicing other related material handling & specialist equipment to include side-loaders and pallet trucks
- Ensuring excellent customer service and representing the company in the right way when visiting customer sites
- Attending the workshop from time to time and occasionally working on call
Requirements
- The company have a preference for an individual from a forklift truck background due to the requirements of the role.
- You will ideally have worked with material handling products before with a strong technical knowledge of the various brands and models.
- You will be able to work well on your own with your own initiative and have good customer-facing skills.
- In terms of location, you will need to be based within commutable distance of Carlisle.
Benefits
- Competitive salary dependent on experience (Up to £40,000 depending on experience)
- Overtime opportunity paid time and a half
- Paid door to door
- Company van + fuel card
- 25 days holiday + statutory
- Competitive pension scheme
- Phone & laptop
The Company
The company are a nationwide dealer of forklift trucks, thus operating in the material handling industry. Although a relatively new company, they have grown very quickly and are continuing to expand. They supply a number of industrial forklift brands and other material handling products.
Field Service Engineer (Forklift Trucks) employer: Alexander James Recruiting
Contact Detail:
Alexander James Recruiting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (Forklift Trucks)
✨Tip Number 1
Familiarise yourself with the specific brands and models of forklift trucks that the company services. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees in the material handling industry. They can provide valuable insights about the company culture and expectations, which can give you an edge in your discussions.
✨Tip Number 3
Prepare to discuss your previous experiences with customer service. Since this role involves representing the company at client sites, showcasing your ability to maintain excellent customer relations will be crucial.
✨Tip Number 4
Be ready to demonstrate your problem-solving skills. As a Field Service Engineer, you'll need to troubleshoot issues on-site, so think of examples from your past work where you've successfully resolved technical problems.
We think you need these skills to ace Field Service Engineer (Forklift Trucks)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with forklift trucks and material handling equipment. Include specific examples of your technical knowledge and customer service skills that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention your relevant experience, why you want to work for this company, and how you can contribute to their success in servicing clients across Cumbria.
Highlight Relevant Skills: In your application, emphasise your ability to work independently and your initiative. Mention any previous roles where you demonstrated excellent customer-facing skills, as this is crucial for representing the company well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in this role.
How to prepare for a job interview at Alexander James Recruiting
✨Know Your Forklift Models
Make sure you brush up on the different forklift models and brands that the company deals with. Being able to discuss specific features and your experience with these machines will show your technical knowledge and passion for the role.
✨Demonstrate Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent customer service in the past. Highlight any situations where you resolved issues or went above and beyond for a client.
✨Show Initiative and Problem-Solving Skills
Field service engineers often work independently, so be ready to discuss times when you've taken the initiative to solve problems. Share specific examples that showcase your ability to think on your feet and troubleshoot effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's growth, their approach to customer service, and the types of projects you might work on. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
