At a Glance
- Tasks: Join a dynamic team to lead workshops and refine user stories for exciting digital projects.
- Company: Be part of a leading retail company that values innovation and customer engagement.
- Benefits: Enjoy a hybrid work model with flexibility and opportunities for professional growth.
- Why this job: Make an impact on digital products while collaborating with diverse teams in a vibrant culture.
- Qualifications: Experience as a Business Analyst in digital projects, preferably with CRM or loyalty exposure.
- Other info: Ideal for those passionate about retail and technology, with a chance to work in London.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for a Business Analyst to join a leading retail company. Within the role you will work on technology projects across marketing/CRM, loyalty and promotions. This is a hybrid role where you will need to travel to their London office 3 days a week.
What you will be doing:
- Attend / Lead workshops with internal stakeholders to understand detailed business requirements.
- Write comprehensive acceptance criteria and work with wider teams to ensure understanding.
- Refine user stories and participate in agile ceremonies as required.
- Work closely with Product Owners and cross functional delivery teams to focus on value driven delivery that supports innovation, optimisation, and maintenance of digital products.
- Using data to inform decision making and look for opportunity to optimise CRM performance.
What they are looking for:
- Experience working as Business Analyst on digital projects and ideally exposure to either CRM or loyalty.
- Experience with Salesforce would be highly advantageous.
- Someone who has worked for a consumer facing organisation within industries such as Retail, Tourism or Hospitality.
- Experience of working with both waterfall, agile and hybrid methodologies.
Digital Business Analyst employer: Tech Pursuit
Contact Detail:
Tech Pursuit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Business Analyst
✨Tip Number 1
Familiarise yourself with the latest trends in digital business analysis, especially in CRM and loyalty programmes. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the retail and technology sectors. Attend industry events or webinars to connect with potential colleagues or hiring managers, which can give you insights into the company culture and expectations.
✨Tip Number 3
Brush up on your Salesforce skills if you haven't already. Consider taking a quick online course or certification to showcase your commitment to mastering tools that are highly advantageous for this role.
✨Tip Number 4
Prepare to discuss specific examples of how you've used data to drive decision-making in past projects. Being able to articulate your experience with data analysis will set you apart from other candidates.
We think you need these skills to ace Digital Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Business Analyst, particularly in digital projects. Emphasise any work you've done with CRM systems or loyalty programmes, and mention your familiarity with Salesforce if applicable.
Craft a Compelling Cover Letter: In your cover letter, explain why you're interested in the role and how your background aligns with the company's needs. Mention specific projects where you've led workshops or refined user stories, showcasing your ability to work with cross-functional teams.
Highlight Agile Experience: Since the role involves agile methodologies, be sure to detail your experience with agile ceremonies and how you've contributed to value-driven delivery in past roles. This will demonstrate your fit for the position.
Showcase Data-Driven Decision Making: Include examples of how you've used data to inform decisions in previous roles. This could involve optimising CRM performance or identifying opportunities for innovation, which are key aspects of the job description.
How to prepare for a job interview at Tech Pursuit
✨Showcase Your Analytical Skills
As a Digital Business Analyst, your ability to analyse data is crucial. Be prepared to discuss specific examples of how you've used data to inform decision-making in previous roles, especially in relation to CRM or loyalty projects.
✨Familiarise Yourself with Agile Methodologies
Since the role involves working in agile ceremonies, brush up on your knowledge of agile methodologies. Be ready to explain how you've contributed to agile teams in the past and how you can bring value to their processes.
✨Understand the Company’s Digital Landscape
Research the company’s digital products and their current marketing strategies. This will help you tailor your responses to show how your experience aligns with their needs, particularly in optimising CRM performance.
✨Prepare for Stakeholder Engagement Scenarios
Given that the role involves leading workshops and engaging with stakeholders, think of scenarios where you've successfully gathered requirements or facilitated discussions. Highlight your communication skills and ability to work collaboratively.