Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with tenants during property works and assist the Contracts Manager.
- Company: Build Recruitment connects quality candidates with top organisations in the built environment.
- Benefits: Enjoy a company van, fuel card, holiday pay, and pension.
- Why this job: Join a supportive team making a real impact in social housing.
- Qualifications: Customer service experience and a driving licence are essential.
- Other info: Opportunities to work across Exeter, Plymouth, and Cornwall.
The predicted salary is between 24000 - 42000 £ per year.
Devon
Start ASAP
Salary 30k + van and fuel card
The Company:
Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a Social housing contractor, who are looking for a Resident Liaison Officer based in the South Devon area. This role covers Exeter, Plymouth and could spread into Cornwall on occasions.
Day to Day:
- Liaising with tenants who are having planned works carried out in their properties
- Assisting the Contracts Manager with tasks, administrative and customer service
- Processing paperwork relevant to the contract
- Visiting tenants in their homes, liaising with trades for updates on work
Requirements (Skills & Qualifications):
- Excellent customer service experience
- Experience of working in Social housing is essential
- Driving licence essential
Benefits:
- Van & fuel card
- Holiday pay and pension
Please apply or contact Kirsty Rutlidge at Build Recruitment for further details.
We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process.
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Resident Liaison Officer employer: Build Recruitment
Contact Detail:
Build Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Familiarise yourself with the local area, especially Exeter, Plymouth, and Cornwall. Understanding the community and its needs will help you connect better with tenants and demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily relies on effective communication and relationship-building with tenants. Consider role-playing scenarios to prepare for potential challenges you might face.
✨Tip Number 3
Network with professionals in the social housing sector. Attend local events or join online forums to meet people who can provide insights or even refer you to opportunities within the industry.
✨Tip Number 4
Prepare to discuss your previous experience in social housing during interviews. Be ready to share specific examples of how you've successfully managed tenant relationships or resolved issues in the past.
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Resident Liaison Officer position. Tailor your application to highlight relevant experience in customer service and social housing.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service and any relevant roles in social housing. Use bullet points for clarity and focus on achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain why you are a good fit. Mention specific experiences that relate to liaising with tenants and working in a team environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Build Recruitment
✨Showcase Your Customer Service Skills
As a Resident Liaison Officer, excellent customer service is key. Be prepared to share specific examples from your past experiences where you successfully handled tenant concerns or resolved issues. This will demonstrate your ability to connect with residents and manage their expectations.
✨Familiarise Yourself with Social Housing
Since experience in social housing is essential for this role, make sure you understand the current challenges and trends in the sector. Research the company’s projects and be ready to discuss how your background aligns with their mission and values.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life situations. Think of scenarios where you had to liaise with tenants or tradespeople, and prepare to explain how you navigated those interactions effectively.
✨Demonstrate Your Organisational Skills
The role involves administrative tasks and processing paperwork, so highlight your organisational abilities. Discuss any tools or methods you use to stay organised and ensure that you can manage multiple tasks efficiently.
