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- Tasks: Provide technical support for vehicle diagnostics via phone and online.
- Company: Join a leading company in the automotive sector with a focus on employee well-being.
- Benefits: Enjoy 25 days holiday, private medical insurance, and enhanced pension contributions.
- Why this job: Perfect for those wanting to leverage their skills without being on the tools.
- Qualifications: 5 years of automotive diagnostic experience and knowledge of electrical systems required.
- Other info: Hybrid working options available; apply now to join a supportive team!
The predicted salary is between 30000 - 33000 £ per year.
Location: Office based in Worminghall, Buckinghamshire - with potential for hybrid working option
Hours: Mon-Fri 9am - 5:30pm
Salary: £30-33,000 depending upon experience
An opportunity for a Vehicle Technician looking to come off the tools but still use their technical and diagnostic knowledge.
The Benefits:
- 25 days holiday + bank holidays, rising to 30 days with length of service
- Enhanced employer contribution to pension
- Private medical insurance (after probation)
- Enhanced maternity & paternity pay
- Life assurance, x4 your annual salary
- Employee assistance programme (via BEN)
The Role:
- To provide technical support via telephone and electronic methods to customers requiring information or support relating to the use of a diagnostic tool or diagnosis of a vehicle
- Working collaboratively with the Master Support Technicians, developing your skills and sharing knowledge
- Full job spec available on application
The Requirements:
- Minimum 5 years' post apprenticeship Automotive diagnostic skills, knowledge of the diagnostic process
- Good knowledge of electrical, electronic and mechanical systems
- Basic knowledge of Microsoft Office & Windows systems
- Problem-solving skills
- Basic knowledge of CRM systems
- Driving licence due to rural office location (Car or CBT)
- An individual with some knowledge of computer networking would hold an advantage
If you’re keen to work as a Vehicle Support Technician and join an exceptional Company who can offer brilliant benefits, a great work-life balance and working among professionals within your field, please apply to Mary at WeRecruit Auto with Job ID ST1726.
Job suitable for: Vehicle Technician, Mechanic, Diagnostic Technician, Service & Maintenance Technician, Car Technician.
Vehicle Diagnostic Support Technician employer: WeRecruit Auto Ltd
Contact Detail:
WeRecruit Auto Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Diagnostic Support Technician
✨Tip Number 1
Familiarise yourself with the latest diagnostic tools and technologies in the automotive industry. Being well-versed in these tools will not only boost your confidence but also demonstrate your commitment to staying updated, which is crucial for a Vehicle Diagnostic Support Technician.
✨Tip Number 2
Network with professionals in the automotive field, especially those who work in diagnostic support roles. Attend industry events or join online forums where you can share knowledge and learn from others' experiences, which can give you an edge when applying.
✨Tip Number 3
Brush up on your problem-solving skills by tackling real-world diagnostic scenarios. Practising how to approach and resolve common issues can prepare you for the types of challenges you might face in the role, making you a more attractive candidate.
✨Tip Number 4
Make sure you understand the importance of customer service in this role. Since you'll be providing technical support, being able to communicate effectively and empathetically with customers will set you apart from other candidates.
We think you need these skills to ace Vehicle Diagnostic Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your automotive diagnostic skills and relevant experience. Emphasise your technical knowledge and any previous roles that involved problem-solving or customer support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role of Vehicle Diagnostic Support Technician. Mention your experience with diagnostic tools and your ability to work collaboratively with others in a technical environment.
Highlight Relevant Skills: In your application, specifically mention your knowledge of electrical, electronic, and mechanical systems. If you have experience with CRM systems or computer networking, be sure to include that as well.
Follow Application Instructions: Ensure you follow the application instructions carefully. Address your application to Mary at WeRecruit Auto and include the Job ID ST1726 to ensure it reaches the right person.
How to prepare for a job interview at WeRecruit Auto Ltd
✨Showcase Your Technical Knowledge
As a Vehicle Diagnostic Support Technician, it's crucial to demonstrate your understanding of automotive diagnostic processes. Be prepared to discuss specific experiences where you've successfully diagnosed vehicle issues and the tools you used.
✨Familiarise Yourself with the Company
Research the company and its values before the interview. Understanding their approach to customer service and technical support will help you align your answers with what they are looking for in a candidate.
✨Prepare for Problem-Solving Scenarios
Expect to be presented with hypothetical scenarios during the interview. Practice articulating your thought process when diagnosing a vehicle issue or resolving a customer query, as this will showcase your problem-solving skills.
✨Highlight Your Communication Skills
Since the role involves providing support via telephone and electronic methods, emphasise your ability to communicate complex technical information clearly and effectively. Share examples of how you've successfully assisted customers in the past.
