At a Glance
- Tasks: Lead a team, ensure product quality, and deliver excellent customer service.
- Company: Join EG Group, a dynamic company with a passion for great coffee and customer experience.
- Benefits: Enjoy discounts, bonuses, free beverages, and access to a vast online course library.
- Why this job: Step into a leadership role, make an impact, and thrive in a vibrant team environment.
- Qualifications: Previous supervisory experience preferred; hospitality or retail background is a plus.
- Other info: Apply now to kickstart your career as a Starbucks Shift Supervisor!
Hourly Rate: £13.05 per hour
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace.
Role Overview
Looking for Your Next Leadership Opportunity? Become a Shift Supervisor at Starbucks! Are you ready to ensure our products are fresh, tasty, and always available while delivering excellent service? You'll work closely with the Store Manager, making beverages, maintaining presentation, and supervising colleagues to ensure tasks are completed efficiently. In the Store Manager's absence, you'll take charge of shifts and make business decisions, all while leading and motivating the team to reach their goals.
Why Starbucks?
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- 15% Asda Discount Card for extra savings!
- Employee Assistance Program.
- Quarterly Bonus Incentive — work hard and reap the rewards!
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform - Enjoy savings on retail, food, home, garden, electronics, and more!
- Recognition Rewards to celebrate your achievements!
- Work Anniversary Awards to mark your milestones.
- Access to the Learning Hub, featuring the world's largest online course library!
A typical day as a supervisor:
- Supervise, delegate tasks, and motivate colleagues to ensure timely completion of duties, while assisting with training and development.
- Promote a welcoming team environment, ensuring excellent customer service and up-selling products.
- Assist the Store Manager with stock control, ordering, banking, and administration, while keeping accurate records of stock and wastage.
- Actively participate in food preparation, ensuring compliance with Food Safety and Health & Safety policies, and maintaining clean waste storage.
- Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
- Lead by example, ensuring colleagues adhere to uniform regulations, and provide cover during busy periods or absences.
- Prepare coffee, food and other beverages in line with formula standards.
Got what it takes?
Are you ready to take the next step in your career? While supervisory experience is preferred, if you've worked in hospitality or retail and feel prepared to move into a leadership role, we encourage you to apply. This is your chance to step up, lead a team, and make an impact.
Apply today to start your fantastic career as our Starbucks Shift Supervisor! To apply please email a copy of your CV to applications@eg.group with the reference 'Starbucks Shift Supervisor - Weymouth -112962'
Starbucks Shift Supervisor employer: Euro Garages
Contact Detail:
Euro Garages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Shift Supervisor
✨Tip Number 1
Familiarise yourself with Starbucks' values and mission. When you understand what the company stands for, you can better align your responses during interviews and demonstrate how your personal values match theirs.
✨Tip Number 2
Showcase your leadership skills by preparing examples from your past experiences where you've successfully led a team or managed a project. This will help you stand out as a candidate who is ready to take on the responsibilities of a Shift Supervisor.
✨Tip Number 3
Research common interview questions for supervisory roles in the hospitality industry. Practising your answers will help you feel more confident and articulate when discussing your qualifications and experiences.
✨Tip Number 4
Network with current or former Starbucks employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Starbucks Shift Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or retail, especially any supervisory roles. Use keywords from the job description to demonstrate that you understand the responsibilities of a Shift Supervisor.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and passion for customer service. Mention specific examples of how you've motivated a team or improved service in previous roles.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as team management, customer service excellence, and knowledge of food safety regulations. This will show that you're well-prepared for the responsibilities of a Shift Supervisor.
Follow Application Instructions: When applying, ensure you send your application to the specified email address with the correct reference. Double-check that your CV and cover letter are attached before hitting send.
How to prepare for a job interview at Euro Garages
✨Show Your Leadership Skills
As a Shift Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or taken charge in a challenging situation.
✨Know the Starbucks Brand
Familiarise yourself with Starbucks' values, products, and customer service standards. Being able to discuss what makes Starbucks unique and how you can contribute to its success will impress the interviewers.
✨Emphasise Customer Service
Customer service is key in this role. Be ready to share your approach to providing excellent service and how you would handle difficult customer situations. Highlight any relevant experience in hospitality or retail.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about how you would handle common challenges in a busy café environment, such as managing staff during peak hours or dealing with stock shortages.