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- Tasks: Join our team to serve delicious food and provide top-notch customer service.
- Company: Greggs is transforming the UK's rest stop experience with tasty treats and friendly service.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like sick pay and life assurance.
- Why this job: Be part of a fun team, learn new skills, and enjoy flexible hours while making customers smile.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport options.
£12.30 per hour
Address: Skelton Lake Services, M1 Junction 45, Skelton, Leeds LS9 0AS
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering Greggs much loved sausage rolls, baked goods and exceptional customer service as we transform the UK's rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Maintaining stock levels by replenishing displays and fridges
- Preparing a range of fresh wraps, sandwiches and baguettes ready for store opening
- Ensuring all products are made to a high standard and kept well stocked for peak periods
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s.
Please note internally this role is called Customer Service Assistant.
Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)
Want to know what it’s like to work for us? Find out from our colleague Luca.
Team Member - Greggs employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Greggs
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at Greggs, make sure to convey your excitement about joining the team. Employers love candidates who are genuinely interested in the role and the company.
✨Tip Number 2
Familiarise yourself with Greggs' products. Knowing their menu and what they offer can help you stand out during the interview. It shows that you're proactive and ready to engage with customers about their favourite items.
✨Tip Number 3
Prepare to discuss your customer service mindset. Even if you don't have direct experience, think of examples from other roles or situations where you've provided great service or worked as part of a team. This will demonstrate your potential.
✨Tip Number 4
Check your transport options. Since some locations may have limited access, ensure you can easily get to Skelton Lake Services. Mentioning your reliable transport during the application can show your commitment to the role.
We think you need these skills to ace Team Member - Greggs
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Greggs is looking for in a Team Member. Focus on the key responsibilities and skills mentioned, such as customer service and food preparation.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality or retail. Emphasise your enthusiasm and willingness to learn, as these are key traits they are looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Greggs and how you can contribute to their team, focusing on your customer service skills.
Check Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is up to date.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since Greggs is looking for enthusiastic individuals, make sure to express your excitement about the role. Share why you want to be part of their team and how you enjoy working with people.
✨Highlight Your Team Spirit
Emphasise your ability to work well in a team. Mention any previous experiences where you collaborated with others, even if it was in a different context, as this will show that you can contribute positively to the team dynamic.
✨Prepare for Customer Service Scenarios
Even though they don’t require prior experience, think of examples where you provided good customer service or handled difficult situations. This will demonstrate your understanding of the importance of customer satisfaction.
✨Ask Questions About Development Opportunities
Show your interest in growth by asking about the development opportunities available. This not only reflects your ambition but also aligns with Greggs' commitment to helping their team members grow.
