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- Tasks: Be the friendly face of our dental practice, greeting patients and managing appointments.
- Company: Join Smart Dental Care, a leading provider with over 30 practices in the North West.
- Benefits: Enjoy competitive pay, career development, and modern facilities with bonuses for performance.
- Why this job: Make a real impact on patient care while growing your skills in a supportive environment.
- Qualifications: No specific qualifications required; enthusiasm and compassion are key!
- Other info: Perfect for GDC-registered dental nurses looking to transition into a new role.
Smart is seeking a compassionate and enthusiastic Patient Coordinator/Receptionist to become the welcoming face of our dental practice. This is a fantastic opportunity to play a vital role in delivering exceptional dental care to our valued patients and contributing to our positive, patient-focused environment. This role may also suit a GDC-registered dental nurse who is looking to transition into a Treatment Coordinator or Receptionist position.
About the Role:
- Greet patients warmly and handle phone enquiries professionally and efficiently.
- Assist patients with treatment plans and follow-ups for private dental treatments.
- Efficiently organise private treatment bookings to ensure smooth and timely patient flow.
- Confidently present financing options to patients.
- Collaborate with our private dentists to promote available treatments.
- Help grow our practice's social media presence by managing and contributing to content.
- Work with our Digital Marketing team to boost the practice's visibility and reputation.
- Maintain smooth and efficient reception services, enhancing patient experience.
What We Offer:
- A fair starting salary with opportunities for growth.
- A structured pathway for training, learning, and professional progression.
- Earn bonuses based on private treatment sales.
- Work in modern, computerised dental surgeries equipped with the latest technology.
- Your role will directly impact our patients and community, making every day rewarding.
- We invest in your personal and professional growth with ongoing training opportunities.
If you’re ready to join a dynamic team and embark on a fulfilling career as our Patient Coordinator/Receptionist, click 'Apply' now and become part of the Smart Family at Lisburn Dental Centre, Belfast BT28 1TR!
Patient Coordinator and Receptionist employer: Smart Dental Care
Contact Detail:
Smart Dental Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Coordinator and Receptionist
✨Tip Number 1
Familiarise yourself with the specific services offered at Smart Dental Care. Understanding their treatment plans and financial options will help you engage confidently with patients during the interview.
✨Tip Number 2
Showcase your communication skills by preparing to discuss how you would handle patient enquiries and manage appointment schedules. Think of examples from your past experiences that demonstrate your ability to create a welcoming environment.
✨Tip Number 3
Research the latest trends in dental care and social media marketing. Being knowledgeable about these areas can set you apart, especially since the role involves promoting treatments and engaging with patients online.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your interest in career development and training opportunities at Smart Dental Care. This shows your commitment to growing within the company.
We think you need these skills to ace Patient Coordinator and Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Patient Coordinator/Receptionist position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or dental settings. Highlight any previous roles where you managed appointments, coordinated treatment plans, or engaged with patients.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Smart Dental Care that appeal to you, such as their commitment to patient care and career development opportunities.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a reception role.
How to prepare for a job interview at Smart Dental Care
✨Show Your Compassion
As a Patient Coordinator and Receptionist, your ability to connect with patients is crucial. During the interview, share examples of how you've demonstrated compassion in previous roles, especially in healthcare settings.
✨Familiarise Yourself with Treatment Plans
Understanding treatment plans is key for this role. Research common dental procedures and be prepared to discuss how you would assist patients in navigating their options during the interview.
✨Demonstrate Organisational Skills
This position requires efficient management of appointment schedules. Be ready to talk about your organisational strategies and any tools or software you’ve used to keep things running smoothly.
✨Engage with Social Media
Since the role involves contributing to the practice's social media presence, think of creative ideas you could bring to the table. Discuss any relevant experience you have with social media management during your interview.
