At a Glance
- Tasks: Lead and mentor the QA team while overseeing the entire QA lifecycle.
- Company: Join a growing tech company based in Brighton, focused on quality and service delivery.
- Benefits: Enjoy hybrid working, competitive salaries, and a comprehensive benefits package.
- Why this job: Shape a critical function and drive operational excellence in a dynamic environment.
- Qualifications: 5+ years in QA and release management with strong leadership skills required.
- Other info: Spectrum IT Recruitment is acting as an Employment Agency for this role.
The predicted salary is between 43200 - 72000 £ per year.
We have an excellent opportunity for an experienced and strategic leader to establish and spearhead our clients QA and Service Delivery function. This is a pivotal role responsible for defining and executing the strategy for our QA and Release Management operations. The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. This role offers a great opportunity to build and shape a critical function within a growing technology company, working closely with senior leadership to drive operational excellence and contribute significantly to the success of the business. Our client's office is based in Brighton, and this is a hybrid working role. As well as very competitive salaries, our client offers a comprehensive benefits package.
Key Responsibilities:
- Quality Assurance Management
- Lead and Mentor the QA team
- Oversee all aspects of the QA lifecycle, including test planning, design, automation, and reporting
- Implement and enhance QA methodologies
- Collaborate closely with Product and Development teams to integrate QA
- Release Management
- Lead and manage the release management process
- Implement and manage release gateways and sign-off procedures to ensure stakeholder agreement
- Develop and maintain release schedules, communication
- Coordinate release activities across multiple teams like Development, QA, Infrastructure, Product to ensure smooth execution
- Strategic Leadership
- Develop and implement a cohesive strategy for QA and Release Management
- Drive a culture of quality and continuous improvement across the company
- Define and champion best practices, processes, and tooling to optimize the efficiency and effectiveness of QA and release operations
Skills & Experience required:
- Proven experience within QA and release management with at least 5 years in a Management or Leadership role
- Strong understanding of QA Methodologies, tools, and best practices
- Proven ability to define, implement and improve processes
- Excellent leadership, communication and interpersonal skills
- Ability to work effectively within a fast-paced environment
Head of Service Delivery and QA employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Service Delivery and QA
✨Tip Number 1
Network with professionals in the QA and Service Delivery field. Attend industry events, webinars, or local meetups to connect with others who may have insights into the role or even know about opportunities at StudySmarter.
✨Tip Number 2
Showcase your leadership skills by sharing examples of how you've successfully led teams in previous roles. Be prepared to discuss specific strategies you've implemented that improved QA processes or service delivery.
✨Tip Number 3
Familiarise yourself with the latest QA methodologies and tools. Being knowledgeable about current trends will not only help you in interviews but also demonstrate your commitment to continuous improvement.
✨Tip Number 4
Research StudySmarter's culture and values. Understanding our mission and how we operate will allow you to tailor your discussions during interviews, showing that you're a great fit for our team.
We think you need these skills to ace Head of Service Delivery and QA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in QA and release management. Focus on leadership roles and specific achievements that demonstrate your ability to drive quality and continuous improvement.
Craft a Compelling Cover Letter: In your cover letter, express your passion for quality assurance and service delivery. Mention how your strategic vision aligns with the company's goals and how you can contribute to their success.
Showcase Relevant Skills: Emphasise your understanding of QA methodologies and tools. Provide examples of how you've implemented best practices in previous roles, particularly in fast-paced environments.
Highlight Leadership Experience: Detail your experience in leading and mentoring teams. Discuss how you've fostered a culture of quality and collaboration, and how you plan to do the same in this new role.
How to prepare for a job interview at Spectrum IT Recruitment
✨Showcase Your Leadership Experience
As a Head of Service Delivery and QA, your leadership skills are crucial. Be prepared to discuss specific examples of how you've led teams, mentored individuals, and driven strategic initiatives in previous roles.
✨Demonstrate Your Understanding of QA Methodologies
Familiarise yourself with various QA methodologies and tools. Be ready to explain how you've implemented these in past projects and how they contributed to the overall quality and reliability of software releases.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about challenges you've faced in QA and release management, and how you overcame them while ensuring stakeholder satisfaction.
✨Emphasise Continuous Improvement
Highlight your commitment to fostering a culture of continuous improvement. Share examples of how you've implemented changes that enhanced service delivery capabilities and improved team performance.