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- Tasks: Join us as a Business Support Officer, providing top-notch service across various Council departments.
- Company: Vickerstock partners with Newry, Mourne and Down District Council to enhance community services.
- Benefits: Enjoy flexible part-time hours ranging from 4.5 to 22 hours a week.
- Why this job: Be part of a supportive team, gain valuable experience, and make a real impact in your community.
- Qualifications: Must have 6 months experience with Management Information Systems and 4 GCSEs including English and a numerate subject.
- Other info: Candidates must complete Basic Access NI Security Clearance; driving license preferred.
Vickerstock are proud to be partnering with Newry, Mourne and Down District Council to recruit a Business Support Administrator. The successful candidate will deliver a comprehensive and adaptable Business Support Service across various Council functions and departments, ensuring the implementation and maintenance of high standards in business support. This includes providing exceptional customer service to both internal and external stakeholders. This is a pert time role with hours from 4.5 to 22 hours a week. Key Responsibilities: Acting as a liaison for specific services or departments. Ensuring confidentiality and cross-departmental collaboration. Prioritising tasks to meet deadlines and maintain efficiency. Handling transactions and inquiries and maintaining document and data integrity. Providing reception services and addressing queries and complaints effectively. Assisting colleagues and customers with business support processes Filing, archiving, and ensuring data accuracy and transferring data to meet statutory or SLA requirements Preparing reports, maintaining follow-ups, and drafting responses. Recording payments, invoicing, stock control, and assisting with budget monitoring. Qualifications: At least 6 months previous work experience in the use of a Management Information System. Grade C or above in at least 4 GCSEs* or equivalent qualification one of which must be GCSE English Language or equivalent and one of which must be a GCSE in a numerate subject or equivalent. AND At least 12 months previous work experience in the following areas: Customer service (internal and/or external customers) Administrative duties which included typing of letters, reports etc., and filing OR In lieu of qualificationsat least 24 months previous work experience in the following areas: Customer service (internal and/or external customers) Administrative duties which included typing of letters, reports etc., and filing Other Requirements: A full current driving license and access to transport, or the ability to meet the post’s travel requirements through alternative means. Please note that successful candidate’s will be required to complete Basic Access NI Security Clearance at a cost of £18. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Glenda Reddington at Vickerstock. Even if this position is not right for you, we may have others that are. Please visit Vickerstock to view a wide selection of our current jobs All conversations will be treated in the strictest of confidence. Skills: admin, clerical, business support
VickerStock | Business Support Officer employer: Vickerstock
Contact Detail:
Vickerstock Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VickerStock | Business Support Officer
✨Tip Number 1
Familiarize yourself with the specific services and departments of Newry, Mourne and Down District Council. Understanding their structure and functions will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service experience in your conversations. Be ready to share specific examples of how you've effectively handled inquiries and complaints in previous roles.
✨Tip Number 3
Prepare to discuss your experience with Management Information Systems. Being able to articulate how you've used these systems in past roles will show your capability to handle the administrative duties required.
✨Tip Number 4
Demonstrate your organizational skills by discussing how you prioritize tasks and manage deadlines. This is crucial for maintaining efficiency in a business support role.
We think you need these skills to ace VickerStock | Business Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administrative duties. Emphasize any previous roles where you acted as a liaison or provided business support.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the responsibilities listed. Mention your ability to maintain confidentiality and collaborate across departments.
Highlight Relevant Qualifications: Clearly state your qualifications, especially your GCSEs and any relevant certifications. If you have experience with Management Information Systems, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that all information is accurate and that your documents reflect a professional standard.
How to prepare for a job interview at Vickerstock
✨Showcase Your Customer Service Skills
Since the role involves providing exceptional customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or complaints in the past. Highlight your ability to communicate effectively with both internal and external stakeholders.
✨Demonstrate Your Organizational Abilities
The position requires prioritizing tasks and maintaining efficiency. Discuss your experience with managing multiple responsibilities and how you ensure deadlines are met. You might want to mention any tools or methods you use to stay organized.
✨Familiarize Yourself with Management Information Systems
As the job requires experience with a Management Information System, make sure to brush up on any relevant systems you've used before. Be ready to discuss how you've utilized these systems to maintain data integrity and support business processes.
✨Prepare for Questions on Confidentiality and Collaboration
Given the importance of confidentiality and cross-departmental collaboration in this role, think about how you've navigated sensitive information in previous positions. Be ready to explain how you foster teamwork and communication across different departments.
