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- Tasks: Repair laptops, notebooks, and televisions while hitting targets and working in a team.
- Company: Join a dynamic company focused on delivering top-notch customer service and quality repairs.
- Benefits: Earn £13.58/hr with overtime pay starting at £20.37/hr after 6 weeks; flexible shifts.
- Why this job: Great opportunity to develop technical skills and work in a supportive team environment.
- Qualifications: Basic knowledge of software/hardware and previous experience in electronics or customer service required.
- Other info: Temporary to permanent position with a 4 on 4 off shift pattern.
As a Repair Technician you will be covering a range of products and you will be expected to be passionate about the role, work to strict guidelines, hit KPI's, have a proactive attitude, work well within a team and be able to flex your workflow as needed.
Pay rate £13.58/hr Days, overtime paid from £20.37/hr after 6 weeks.
Working hours: 4 on 4 off, day shift, hours can differ based on Department you will be working in. Temporary to Permanent.
As part of this role, you’ll be responsible for:
- Repairing customer laptops, notebooks, televisions to manufacturers guidelines
- Adhering to targets set by the department
- Working together with the wider team to exceed customer expectations
You will need:
- Basic knowledge of common software and hardware
- Previous electronic experience or understanding
- Experience in a customer focussed environment
- Ability to speak to customers by phone
Repair Technician employer: Ambitions Personnel
Contact Detail:
Ambitions Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repair Technician
✨Tip Number 1
Familiarise yourself with the specific products you'll be repairing. Understanding the common issues and solutions for laptops, notebooks, and televisions will give you an edge during interviews and demonstrate your passion for the role.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves interacting with customers, being able to communicate effectively and handle queries will show that you're a great fit for the team.
✨Tip Number 3
Prepare examples of how you've worked within a team in previous roles. Highlighting your ability to collaborate and exceed targets will resonate well with the hiring team.
✨Tip Number 4
Be ready to discuss your flexibility in workflow. The job requires adapting to different departments, so showcasing your adaptability and willingness to learn will make you stand out.
We think you need these skills to ace Repair Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in electronics and customer service. Emphasise any previous roles where you repaired products or worked with technology, as this will show your suitability for the Repair Technician position.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for the role and your proactive attitude. Mention specific examples of how you've met targets in past jobs and how you work well within a team to exceed expectations.
Highlight Technical Skills: In your application, clearly outline your basic knowledge of software and hardware. If you have any certifications or training related to electronics, be sure to include those as well.
Showcase Customer Focus: Since the role requires interaction with customers, provide examples of your experience in customer-focused environments. Highlight your communication skills and ability to handle customer inquiries effectively.
How to prepare for a job interview at Ambitions Personnel
✨Show Your Passion for Repair Work
Make sure to express your enthusiasm for the role of Repair Technician. Talk about any previous experiences you've had with repairing electronics and how it excites you to solve problems and help customers.
✨Demonstrate Teamwork Skills
Since this role requires working well within a team, be prepared to share examples of how you've successfully collaborated with others in past jobs. Highlight your ability to communicate effectively and support your colleagues.
✨Understand the Importance of KPIs
Familiarise yourself with Key Performance Indicators (KPIs) relevant to repair roles. Be ready to discuss how you have met or exceeded targets in previous positions, showcasing your proactive attitude and commitment to excellence.
✨Prepare for Customer Interaction
As you'll be speaking to customers, practice how you would handle common customer queries or complaints. Show that you can maintain a professional and friendly demeanour while addressing their needs.
