Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide technical support for Sage 200, troubleshoot issues, and manage support tickets.
- Company: Pinnacle is a leading business management solution provider with 30 years of experience.
- Benefits: Gain hands-on experience, work with a supportive team, and enjoy flexible learning opportunities.
- Why this job: Join a dynamic team, enhance your tech skills, and make a real impact on businesses.
- Qualifications: Knowledge of Sage 200 and strong problem-solving skills are essential; training provided.
- Other info: Collaborate with both technical and non-technical teams in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Pinnacle is a business management solution provider implementing and supporting Sage, Acumatica, Managed IT Services solutions and Digital Transformation Software Development. With three decades of experience and a dedicated team of 200 professionals, we leverage our expertise to guide your business through migrations, upgrades, and new systems implementation of cutting-edge business management and IT software solutions.
Pinnacle is the Technology Solutions Division of K3 Capital Group. As a Sage 200 Support Development Consultant, reporting to our ERP Development Project Lead, you will be working with experienced Developers who create bespoke customisations for our clients. You will also collaborate closely with our Customer Account Manager (CAM), New Customer Acquisition (NCA) and Pinnacle Direct teams as well as our customers to deliver high-quality solutions that enhance business processes and drive efficiencies.
Key responsibilities- Provide technical support and troubleshooting for Sage 200 software issues.
- Investigate and resolve errors, bugs and performance issues reported by users.
- Manage support tickets and communicate solutions to end-users or customers.
- Apply patches, updates and upgrades as needed.
- Document technical solutions, user guides, and operational procedures.
- Update internal knowledge bases with FAQs and troubleshooting steps.
- Assist in integrating Sage 200 with third-party applications or ERP extensions.
- Work with APIs and middleware to enable smooth data exchange.
- Test new features, updates, or customisations to ensure stability and compatibility.
- Debug issues and run test cases for any developments or modifications.
- Follow best practices in software development and database management.
- Support Managed IT Services (MITS) in relation to the customer's server set-up or hardware to support the install and running of bespoke development.
- Keep up to date with advances in technologies linked to Sage 200 and how this affects the business environment.
- Ensure testing of all code is carried out before deployment and testing plans are adhered to.
- Help with the deployment of Sage 200 upgrades where bespoke development is involved.
The ideal candidate has a good working knowledge of Sage 200 and an understanding of how software supports business processes. They should feel comfortable working with custom code and collaborating with others to investigate and resolve technical issues. The role involves working closely with both technical and non-technical team members and clients, so strong communication and problem-solving skills are important.
Technical Skills & Experience- Experience with Sage 200 in a support or development capacity. Preferably with knowledge around customisation and integration, but we’re happy to provide training and support from other team members where needed.
- Familiarity with the Sage 200 SDK, scripting and data migration is beneficial, though not essential.
- An understanding of server and hardware configuration in Sage 200 environments (particularly in a Managed IT Services context).
- We’re looking for someone with strong problem-solving and analytical skills who can adapt to evolving requirements, along with clear and confident communication, both written and verbal.
Sage 200 Support Development Consultant employer: K3 Capital Group Ltd
Contact Detail:
K3 Capital Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sage 200 Support Development Consultant
✨Tip Number 1
Familiarise yourself with the Sage 200 software and its functionalities. Understanding how it supports business processes will give you an edge during discussions with potential employers.
✨Tip Number 2
Network with professionals in the Sage community. Attend relevant webinars or local meetups to connect with others who work with Sage 200, as they may provide insights or even referrals for job openings.
✨Tip Number 3
Stay updated on the latest trends and updates related to Sage 200. Being knowledgeable about recent developments can help you demonstrate your commitment and enthusiasm for the role during interviews.
✨Tip Number 4
Prepare to discuss specific examples of how you've resolved technical issues in the past. Highlighting your problem-solving skills with real-life scenarios will showcase your capability to handle the responsibilities of the role.
We think you need these skills to ace Sage 200 Support Development Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Sage 200, including any specific customisations or integrations you've worked on. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you're interested in the Sage 200 Support Development Consultant position. Mention your problem-solving skills and how your background aligns with the responsibilities outlined in the job description.
Showcase Technical Skills: Detail your technical skills related to Sage 200, including any experience with the SDK, scripting, or data migration. Provide examples of how you've used these skills to resolve issues or improve processes in previous roles.
Prepare for Potential Questions: Think about common interview questions related to Sage 200 support and development. Be ready to discuss specific challenges you've faced and how you resolved them, as well as your approach to collaborating with both technical and non-technical team members.
How to prepare for a job interview at K3 Capital Group Ltd
✨Showcase Your Sage 200 Knowledge
Make sure to highlight your experience with Sage 200 during the interview. Be prepared to discuss specific instances where you've provided support or developed customisations, as this will demonstrate your familiarity with the software and its applications in a business context.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting and resolving technical issues, be ready to share examples of how you've approached and solved problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Communicate Clearly
Strong communication skills are essential for this position. Practice explaining technical concepts in simple terms, as you may need to interact with non-technical team members and clients. This will show that you can bridge the gap between technical and non-technical stakeholders.
✨Stay Updated on Technology Trends
Research the latest advancements related to Sage 200 and the broader technology landscape. Being knowledgeable about current trends will not only impress your interviewers but also demonstrate your commitment to continuous learning and adaptability in a fast-paced environment.
