Operations & Technical Manager

Job Title: Operations & Technical ManagerLocation: Based in Liverpool (with national travel)Salary: Circa £50,000 + company car, pension, and benefits

Company Overview

Our client is a leading electronic security company based in Liverpool, with operations spanning the UK. They specialise in the design, installation, and maintenance of monitored CCTV systems, intruder alarms, and door access control systems. SSAIB-accredited, they pride themselves on delivering high-quality, dependable security solutions.

Role Overview

Our client is looking for a dynamic and experienced Operations & Technical Manager to oversee daily operations while also contributing to the technical leadership of the business. This is a hybrid role—approximately 60% office-based and 40% site-based—and would suit a candidate from a technical security background who is ready to take the next step in their career.

Key Responsibilities

Operational Duties

• Manage and support office and field-based staff, including engineers and administrative team
• Coordinate installation projects—procurement, logistics, and scheduling
• Oversee company-wide health and safety, including fleet management
• Act as HR liaison in conjunction with a third-party provider (e.g., RBS Mentor)
• Support the senior management team across installation and service departments

Technical Duties

• Work alongside the MD and Sales Director to design bespoke security systems
• Ensure compliance with SSAIB regulations and standards
• Attend sites around 30% of the time for:
  • Pre-start project meetings
  • System commissioning and handovers
  • Site surveys to support sales and design
• Liaise with external H&S consultants to maintain training records and accreditations

Candidate Profile

• Proven experience in security system installation and maintenance
• Strong leadership and organisational skills with a hands-on approach
• Comfortable balancing office-based and field-based responsibilities
• IT literate, with a working knowledge of IP networks and CCTV systems
• Based in or willing to commute to Liverpool, with flexibility for UK-wide travel

This is an exciting opportunity for an operations-focused security professional ready to step into a broader, more strategic role within a growing and respected business.

Apply online or for further information contact one of our specialist consultants quoting reference number: NJR15853