National Account Manager

We’re looking for a National Account Manager to look with previous experience working with the Grocery Mults . The position is responsible for managing and developing customer relationships with these accounts and driving the business forward. The role requires working collaboratively across functions to deliver revenue, profitability, and growth objectives while supporting operational excellence. Regular travel for in-person engagement is a key aspect of this role. Key Responsibilities Customer Relationship Management – Build strong, professional relationships with key contacts across customer teams, including commercial, category, finance, logistics, and operations. – Position the company as a trusted partner and strategic supplier in the eyes of the customer. – Serve as a key point of contact, providing detailed insights into customer priorities and competitive activity. – Deliver robust financial and sales performance analyses to inform decision-making. Strategic Account Planning – Develop comprehensive account plans to align with broader business goals. – Utilise scenario planning to support agile and informed commercial decisions. – Ensure strategies are executed effectively and aligned with brand objectives. Category & Shopper Insights – Leverage available data to uncover opportunities for growth in customer categories. – Analyse shopper behaviour to guide category-specific initiatives and proposals. – Advocate for the inclusion of company products in customer category strategies. Execution & Operational Delivery – Oversee the end-to-end execution of campaigns and commercial activities, ensuring objectives are met. – Ensure all commercial agreements and pricing are accurate and well-documented. – Collaborate with supply chain teams to streamline processes and address potential issues proactively. – Maintain high standards of administrative efficiency to minimize operational challenges. Ideal Experience Minimum 3 years experience looking after at least one of the Major Grocery Retailers in the UK. Demonstrated experience in creating and implementing account-specific Joint Business Plans (JBPs). Experience working with market and sales data (e.g., Nielsen, IRI, EPOS) to develop actionable insights. Proven ability to expand business opportunities and exceed commercial objectives. Knowledge of negotiation tactics and category management principles is advantageous. Strong analytical skills with a clear understanding of financial metrics, including ROI, sales modelling, and promotional analysis. Familiarity with web-based tools and retailer platforms for data extraction and analysis. Exceptional communication, negotiation, and relationship management skills. Self-motivated, with the ability to work independently and meet deadlines effectively. Remuneration £55,000 Base salary 10% Annual bonus Company car 25 days annual leave plus bank holidays Healthcare Pension Additional perks If this sounds like a role well suited to your experience and requirements, please apply and someone will be in touch to discuss your application.