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- Tasks: Support police staff with technical kit and maintain documentation.
- Company: Join a leading managed services provider working with government clients.
- Benefits: Gain valuable experience in a dynamic environment with potential for contract extension.
- Why this job: Make a real impact by supporting law enforcement with cutting-edge technology.
- Qualifications: 18 months of technical support experience and excellent communication skills required.
- Other info: Must be eligible for NPPV clearance; no criminal records or bad financial history.
The predicted salary is between 30000 - 42000 £ per year.
Our managed services client are recruiting for Technical Support Engineers on a 3 month contract basis in the Reading area to work on site at their government customer's sites in the M4 corridor region. The successful candidate must be eligible for NPPV clearance.
General duties include:
- Documentation (keeping track of kit handed to police staff)
- Handing over various technical kit to police staff i.e. body camera
To qualify:
- Must have 18 months experience in technical support such as service desk or project based roles
- Must have excellent communication skills
- Must be eligible for NPPV clearance (no criminal records, no CCJs, no bad financial history (i.e. bad debt) and British passport)
Please feel free to apply if you meet the criteria.
Contact Detail:
vertex-it-solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Deployment Engineer
✨Tip Number 1
Familiarise yourself with the specific technical equipment you'll be handling, such as body cameras. Understanding the functionality and common issues of these devices can give you an edge during interviews.
✨Tip Number 2
Brush up on your communication skills, as they are crucial for this role. Practice explaining technical concepts in simple terms, as you'll need to effectively communicate with police staff who may not have a technical background.
✨Tip Number 3
Ensure you understand the NPPV clearance process thoroughly. Being well-informed about the requirements and demonstrating your eligibility can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the IT support field, especially those who have experience working with government clients. They can provide valuable insights and potentially refer you to opportunities within their organisations.
We think you need these skills to ace IT Deployment Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 18 months of experience in technical support roles. Emphasise any relevant project-based work and your communication skills, as these are crucial for the IT Deployment Engineer position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job requirements. Mention your eligibility for NPPV clearance and provide examples of how you've successfully handled technical support tasks in the past.
Highlight Relevant Skills: In your application, clearly outline your technical skills and experience with documentation and equipment handover. This will demonstrate your capability to manage the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or typos. A well-presented application reflects your attention to detail, which is essential for a role involving technical support.
How to prepare for a job interview at vertex-it-solutions
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to deployment and support. Be prepared to discuss your previous experience in service desk or project-based roles, as this will be crucial for the role.
✨Communication is Key
Since excellent communication skills are a must, practice explaining technical concepts in simple terms. You might be asked to demonstrate how you would communicate with non-technical staff, so think about examples from your past experiences.
✨Understand NPPV Clearance Requirements
Familiarise yourself with the NPPV clearance process and ensure you meet all the eligibility criteria. Be ready to discuss your background and any relevant checks that may be required.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the role and the company. This shows your interest and helps you determine if the position is the right fit for you.
