Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create amazing customer experiences while supporting your team in a fast-paced environment.
- Company: Join TOUT'S, an award-winning store passionate about food and customer service.
- Benefits: Enjoy competitive pay, flexible hours, and rewards through the TOUT'S Card.
- Why this job: Be part of a fun team that values positivity and strives for excellence every day.
- Qualifications: Must be friendly, flexible, and love food; strong communication skills are essential.
- Other info: Apply by sending your CV and cover letter to Gemma at gemma@touts.co.uk.
Join a growing business that is driving to make a difference in the convenience retailing market. This is an award-winning store that is looking for someone who has the drive and passion to contribute positively to its team.
Are you passionate about food? Are you passionate about outstanding customer experience? These are two focuses you will be helping to fulfil. “TOUT’S Passionate About Food” is a fast-paced environment, seeing thousands of customers every day. We are looking for exceptional individuals who are actively looking to work in a customer-focused environment contributing actively and positively to a team who are always looking to have fun while working hard together.
Key Responsibilities- You are always striving to create the warmest, friendliest and most enjoyable customer experience for every single one of our shoppers, whilst proudly delivering some fantastic results and adding value every day.
- Carry out stock replenishment, ensuring all areas of the store remain tidy.
- Working as an active member of the team, supporting colleagues in all tasks.
- Meeting high standards of display and visual merchandising to ensure the store is well presented.
- To deliver on sales, loyalty and KPIs set by your manager.
- Is positive and happy to always deliver a friendly service.
- Has flexibility towards working hours.
- Possesses strong communication skills and ability to participate as a key team member.
- Adheres to food handling and food safety procedures.
- Loves food!
Hourly wage: 18+: £12.50 per hour; Under 18’s: £10 per hour.
How to apply: If you are interested in this role and would like to apply to join the team in our Langford store, please send your CV & covering letter over to store manager, Gemma on gemma@touts.co.uk.
Customer Expert employer: TOUT'S Group.
Contact Detail:
TOUT'S Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Expert
✨Tip Number 1
Show your passion for food during the interview. Share personal experiences or stories that highlight your love for food and how it relates to customer service. This will demonstrate your enthusiasm and align with the company's values.
✨Tip Number 2
Familiarise yourself with the store's offerings and any unique products they have. Being knowledgeable about what they sell will help you engage in meaningful conversations during the interview, showcasing your commitment to providing an outstanding customer experience.
✨Tip Number 3
Prepare examples of how you've contributed positively to a team in previous roles. Highlighting your teamwork skills will show that you're ready to support your colleagues and create a fun working environment, which is essential for this role.
✨Tip Number 4
Demonstrate your flexibility by being open to various working hours. Mention your willingness to adapt to the store's needs, as this is a key quality they're looking for in a candidate.
We think you need these skills to ace Customer Expert
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that align with the role of Customer Expert. Emphasise your passion for food and your ability to create a friendly atmosphere.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you've contributed positively in previous roles and how you can bring that same energy to TOUT'S.
Showcase Teamwork Skills: Since the role requires working as part of a team, include examples in your application that demonstrate your ability to collaborate effectively with others and support your colleagues.
Highlight Flexibility and Communication: Mention your flexibility regarding working hours and your strong communication skills. These are key attributes for the Customer Expert role, so make sure they stand out in your application.
How to prepare for a job interview at TOUT'S Group.
✨Show Your Passion for Food
Since the role is centred around food, make sure to express your enthusiasm for it during the interview. Share any relevant experiences or stories that highlight your love for food and how it relates to customer service.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Think about situations where you went above and beyond to ensure a positive experience for customers, as this will resonate well with the interviewers.
✨Emphasise Teamwork
This position requires working closely with others, so be ready to discuss your ability to collaborate effectively. Share instances where you supported colleagues or contributed to a team goal, showcasing your team spirit.
✨Be Ready for Practical Scenarios
Expect questions or scenarios related to stock replenishment and maintaining store presentation. Familiarise yourself with best practices in visual merchandising and be prepared to discuss how you would handle these tasks efficiently.
