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- Tasks: Drive HGV Class 2 Hiab, delivering products safely and providing top-notch customer service.
- Company: Join Lawsons, the UK's largest independent supplier of fencing and building materials since 1921.
- Benefits: Enjoy a competitive salary, 25 days holiday, pension scheme, and online GP access.
- Why this job: Be part of a reputable company, thrive in a dynamic role, and grow through customer engagement.
- Qualifications: Must have a valid HGV Class 2 and Hiab License with previous driving experience.
- Other info: Work Monday to Friday with alternate Saturdays; be ready for a rewarding challenge!
The predicted salary is between 37000 - 39000 £ per year.
About Lawsons: Lawsons stands as the UK's largest independent supplier of fencing, timber, and building materials. With over 35 branches, more than 700 employees, and a turnover of £165 million, we have been committed to excellence since 1921, expanding across London and the South East of England.
Position Overview: Be a crucial part of Lawsons as an HGV Class 2 Hiab Driver, ensuring the reliable and safe delivery of our quality products while exemplifying outstanding customer service at every stage of the delivery process.
Location: Unit 16, Adams Industrial Estate, St Johns Rd, New Malden, KT3 3SQ.
Working Hours: This role involves a 44.5-hour workweek, Monday to Friday from 07:30 to 17:00, and alternate Saturdays from 08:00 to 12:00.
Benefits for the Successful Candidate:
- Competitive salary range between £37,000 - £39,000, depending on experience.
- 25 days holiday plus Bank Holidays and an additional celebration day.
- Pension Scheme, Death In Service Scheme, and Employee Assistance Programme.
- My Reward, featuring benefits such as Online GP Access.
Main Responsibilities:
- Deliver products safely and efficiently in compliance with road safety regulations.
- Operate the HIAB crane adeptly for safe loading and unloading.
- Maintain excellent standards of customer service, ensuring Lawsons' Best Practices are upheld.
- Build and nurture strong customer relationships through courteous interactions.
- Contribute proactively to identifying company sales opportunities.
- Ensure awareness concerning loss or damage prevention of products and vehicle.
- Adhere promptly to health and safety reporting procedures if necessary.
Qualifications and Skills:
- Valid HGV Class 2 and Hiab License (essential).
- Substantial previous driving experience, particularly within the Builders Merchants industry (essential).
- Cheerful disposition and friendly approach to customer interactions.
- Excellent communication skills, demonstrating meticulous attention to detail.
- Adaptability to high-pressure environments combined with self-motivation.
- Proficient time management abilities.
- Dedication to enhancing familiarity with company products and processes.
Why You Should Consider Joining Us:
- Be an integral member of a longstanding, reputable company with extensive industry presence.
- Participate in a challenging, dynamic role that rewards initiative.
- Enjoy working within a supportive, team-oriented environment dedicated to excellence.
- Experience personal satisfaction and growth through engagement in customer service excellence.
HGV Class 2 Hiab - New Malden employer: Lawsons (Whetstone) Ltd
Contact Detail:
Lawsons (Whetstone) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Class 2 Hiab - New Malden
✨Tip Number 1
Familiarise yourself with Lawsons' products and services. Understanding the range of fencing, timber, and building materials they offer will not only help you during the interview but also demonstrate your genuine interest in the company.
✨Tip Number 2
Highlight your previous experience in the Builders Merchants industry. Be ready to discuss specific examples of how you've successfully managed deliveries and customer interactions in similar roles.
✨Tip Number 3
Prepare to showcase your communication skills. Since maintaining excellent customer service is crucial for this role, think of scenarios where you've effectively resolved issues or built strong relationships with clients.
✨Tip Number 4
Demonstrate your adaptability and time management skills. Be prepared to discuss how you've handled high-pressure situations in the past, especially when it comes to meeting tight delivery schedules.
We think you need these skills to ace HGV Class 2 Hiab - New Malden
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an HGV Class 2 Hiab Driver. Include specific details about your driving experience, particularly in the Builders Merchants industry, and any customer service roles you've held.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Lawsons. Mention your valid HGV Class 2 and Hiab License, and explain how your skills align with their requirements, such as excellent communication and customer service.
Highlight Safety Awareness: Emphasise your commitment to road safety regulations and health and safety procedures in your application. Provide examples of how you have maintained safety standards in previous roles.
Showcase Customer Service Skills: Demonstrate your ability to build strong customer relationships. Include examples of how you've provided outstanding customer service in past positions, as this is crucial for the role at Lawsons.
How to prepare for a job interview at Lawsons (Whetstone) Ltd
✨Know Your Vehicle
Make sure you have a solid understanding of the HGV Class 2 and Hiab operations. Be prepared to discuss your driving experience and any specific challenges you've faced while operating these vehicles.
✨Customer Service Focus
Since this role involves direct customer interaction, think of examples where you've provided excellent service. Highlight your ability to build relationships and handle customer queries effectively.
✨Safety First
Familiarise yourself with road safety regulations and health and safety procedures relevant to the role. Be ready to discuss how you ensure compliance and prevent loss or damage during deliveries.
✨Show Your Adaptability
The job can be high-pressure, so prepare to share instances where you've successfully managed stress or adapted to changing situations. This will demonstrate your resilience and self-motivation.
