Service Advisor

Service Advisor

Loughborough Full-Time No home office possible
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At a Glance

  • Tasks: Join our Aftersales team as a Service Advisor, assisting customers and managing service bookings.
  • Company: KPI People are specialists in dealership recruitment, connecting talent with opportunities across the UK.
  • Benefits: Enjoy competitive pay, weekly earnings, guaranteed hours, and flexible contracts with no weekend work unless desired.
  • Why this job: This role offers immediate start, overtime options, and a supportive team environment focused on your success.
  • Qualifications: 12 months of Service Advisor experience in the motor trade and a full UK driving licence are essential.
  • Other info: No umbrella fees; we offer further contracts for the right candidate.

Our client, a busy franchised main dealership in Loughborough, has the requirement for an experienced Service Advisor to join their Aftersales team on a Temporary/Contract basis with an IMMEDIATE START.

  • 47.5 paid hours guaranteed per week.
  • PAYE - No Umbrella Fees
  • NO WEEKENDS
  • Weekly Pay.
  • Further contracts available for the right candidate.

What’s in it for you?

  • Competitive Hourly Rates.
  • Weekly pay.
  • Guaranteed 47.5 paid hours per week with overtime available.
  • Referral Scheme.
  • Have an experienced recruitment consultant available for you day and night.
  • PAYE - NO WEEKEND WORK UNLESS WANTED.
  • Flexible contracts to suit you.

Experience & Qualifications Required

  • 12 months Motor Trade Service Advisor experience.
  • Franchised dealer experience is Essential.
  • Kerridge or Pinnacle experience desirable.
  • Full UK Driving Licence.
  • Excellent References.

Role details for Loughborough

  • Up to Β£17.50 per hour (DOE).
  • Minimum of 47.5 hours a week.
  • Overtime available.
  • PAYE - No Umbrella/Payroll charges or fees.
  • No Weekends.
  • IMMEDIATE START AVAILABLE.

KPI People are Dealership Recruitment Specialists offering our Candidates and Clients, Permanent, Contract and Temporary recruitment solutions across the UK. We have Full Time & Part Time Vehicle Technician, MOT Tester, Service Advisor, Parts Advisor and Showroom Host / Receptionist contracts available nationwide. If this role is not for you, but you are interested in working with KPI People, please contact us to discuss other contracts we have available and waiting for you.

Service Advisor employer: KPI People

KPI People is an exceptional employer, offering a supportive work culture that prioritises employee well-being and flexibility. With competitive pay rates, guaranteed hours, and no weekend work unless desired, employees can enjoy a balanced work-life while benefiting from opportunities for growth within the automotive sector. The immediate start and dedicated recruitment consultants ensure that you are well-supported throughout your journey with us in Loughborough.
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Contact Detail:

KPI People Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Service Advisor

✨Tip Number 1

Make sure to highlight your previous experience in the motor trade, especially if you've worked as a Service Advisor before. Mention any specific achievements or challenges you overcame in your past roles to stand out.

✨Tip Number 2

Familiarise yourself with the dealership's operations and the specific services they offer. This knowledge will help you demonstrate your enthusiasm and understanding of the role during any interviews.

✨Tip Number 3

Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application and interview.

✨Tip Number 4

Prepare to discuss your experience with relevant software like Kerridge or Pinnacle. If you have used these systems, be ready to explain how you utilised them to improve service efficiency or customer satisfaction.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Motor Trade Knowledge
Experience with Kerridge or Pinnacle Software
Problem-Solving Skills
Attention to Detail
Time Management
Sales Skills
Teamwork
Full UK Driving Licence
Ability to Work Under Pressure
Organisational Skills
Negotiation Skills
Technical Knowledge of Vehicles

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your 12 months of Motor Trade Service Advisor experience and any relevant franchised dealer experience. Use specific examples to demonstrate your skills and achievements in previous roles.

Craft a Compelling Cover Letter: Write a cover letter that addresses the key requirements mentioned in the job description. Emphasise your experience with Kerridge or Pinnacle systems, and explain why you are a great fit for the role at the Loughborough dealership.

Highlight Your Availability: Since this position offers an immediate start, make sure to clearly state your availability in your application. Mention your willingness to work the guaranteed 47.5 hours per week and any flexibility you have regarding overtime.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor role.

How to prepare for a job interview at KPI People

✨Showcase Your Experience

Make sure to highlight your 12 months of Motor Trade Service Advisor experience during the interview. Be prepared to discuss specific situations where you successfully handled customer queries or resolved issues, as this will demonstrate your capability in a busy dealership environment.

✨Familiarise Yourself with Key Systems

If you have experience with Kerridge or Pinnacle, mention it! If not, take some time to research these systems before your interview. Understanding how they work can give you an edge and show your willingness to learn.

✨Prepare for Common Questions

Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or manage multiple tasks at once. Practising your responses can help you feel more confident and articulate during the interview.

✨Ask Insightful Questions

At the end of the interview, be ready to ask questions about the team dynamics, company culture, or what success looks like in the Service Advisor role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Service Advisor
KPI People
Location: Loughborough
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