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- Tasks: Join us as a Roofer, delivering top-notch roofing services and customer satisfaction.
- Company: Choice Services is dedicated to enhancing customer experiences in the Greater Belfast area.
- Benefits: Enjoy paid overtime, a company van, health cash plan, and generous annual leave.
- Why this job: Be part of a team that values reliability, flexibility, and excellent service in a supportive environment.
- Qualifications: Must have completed a Roofer apprenticeship and hold NVQ Level 2 or 3 certification.
- Other info: Applications close on 17th June 2025; we are an Equal Opportunities Employer.
The predicted salary is between 30000 - 42000 £ per year.
Choice Services is seeking to appoint fully qualified Roofers to provide an efficient, responsive and excellent customer focused service to Choice customers. Operating as a wholly owned subsidiary, Choice Services will initially focus on the provision of Response Repair Services and Planned Works to a third of our stock, based largely in the Greater Belfast area. The objective is to deliver enhanced customer satisfaction and to drive better value for money for our stakeholders.
Must have completed a Roofer apprenticeship and relevant NVQ Level 2 or 3 certification.
Must be eligible for trade specific CSR card.
Must be able to demonstrate a high level of experience in the delivery of building maintenance and roofing services on Tile & Slate Pitched Roofs including:
- Renewal of felt & battens
- Rain water goods
- Hip, valley & ridge replacement and repointing
- Lead works
- Installation of roof vents & roof lights
- Flat roof works
A minimum of 3 years relevant experience in the minor building and maintenance sector.
Evidence of delivering high levels of customer service.
Able to use a PDA, smartphone or mobile working device.
Current and valid full UK driving license.
Reliable and flexible.
Benefits include:
- Salary paid fortnightly
- Paid overtime
- Company van and fuel card
- Death in service benefit x3 annual salary
- 20 Annual leave days plus 12 statutory holidays and 5 additional days annual leave after 5 years’ service
- 2 weeks paid paternity leave
- Health cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies e.g. physiotherapy, acupuncture, osteopathy and chiropractic treatments, alternative therapies e.g. reflexology, head massage, allergy testing, and yearly health screening
Completed applications should be returned by 5pm, Tuesday 17th June 2025. Please note, Choice Services reserves the right to create a reserve list following the interview process.
“Choice Services is an Equal Opportunities Employer”
Roofers employer: NIFHA - Northern Ireland Federation of Housing Association
Contact Detail:
NIFHA - Northern Ireland Federation of Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roofers
✨Tip Number 1
Make sure to highlight your relevant experience in roofing and building maintenance during any conversations or interviews. Be prepared to discuss specific projects you've worked on, especially those involving tile and slate pitched roofs, as this will demonstrate your expertise.
✨Tip Number 2
Familiarise yourself with the local area, particularly Greater Belfast, as understanding the community can help you connect better with potential customers. This knowledge can also show your commitment to providing excellent customer service.
✨Tip Number 3
Prepare to discuss how you handle customer service situations. Since the role emphasises a customer-focused approach, think of examples where you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Tip Number 4
Ensure you have all necessary certifications and your CSR card ready for verification. Being proactive about your qualifications can set you apart from other candidates and shows your readiness for the role.
We think you need these skills to ace Roofers
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your experience in roofing and building maintenance. Detail your specific skills, such as working with tile and slate pitched roofs, and any relevant projects you've completed.
Showcase Customer Service Skills: Since the role requires delivering high levels of customer service, include examples of how you've successfully interacted with customers in previous positions. This could be through positive feedback or specific situations where you went above and beyond.
Include Certifications: Clearly list your qualifications, including your Roofer apprenticeship and NVQ Level 2 or 3 certification. Mention your CSR card eligibility as well, as this is a requirement for the position.
Tailor Your Application: Customise your CV and cover letter to align with the job description provided by Choice Services. Use keywords from the job listing to demonstrate that you meet their specific needs and understand the role.
How to prepare for a job interview at NIFHA - Northern Ireland Federation of Housing Association
✨Showcase Your Qualifications
Make sure to highlight your completed Roofer apprenticeship and any relevant NVQ Level 2 or 3 certifications during the interview. This will demonstrate that you have the necessary qualifications and skills for the role.
✨Demonstrate Customer Service Skills
Since delivering high levels of customer service is crucial for this position, be prepared to share specific examples from your past experiences where you successfully handled customer interactions or resolved issues.
✨Discuss Your Experience
With a minimum of 3 years' experience required, be ready to discuss your hands-on experience with roofing services, particularly on Tile & Slate Pitched Roofs. Mention specific tasks you've performed, such as lead works or installation of roof vents.
✨Be Prepared for Practical Questions
Expect questions that assess your technical knowledge and problem-solving abilities related to roofing. Brush up on common challenges faced in roofing maintenance and how you would approach them to ensure quality service.
