At a Glance
- Tasks: Support the Credit Control Supervisor and collaborate with various teams daily.
- Company: Join Fieldfisher, a forward-thinking law firm in Belfast's Titanic Quarter.
- Benefits: Enjoy hybrid working, private medical insurance, and a flexible benefits package.
- Why this job: Be part of a dynamic team that values innovation and professional growth.
- Qualifications: Previous credit control experience and strong communication skills are essential.
- Other info: Engage in social initiatives and enjoy a modern office environment.
The predicted salary is between 36000 - 60000 £ per year.
Join Fieldfisher's innovative Belfast office, located in the historic Titanic Quarter. As a Credit Controller, you will support the Credit Control Supervisor and collaborate with the revenue control, billing, and cashiers teams. Fieldfisher is known for delivering first-class, commercially focused results through a balanced mix of legal technology solutions and highly skilled resources.
Responsibilities
- Have daily involvement and provide support to the Credit Control Supervisor whilst having some crossover with the revenue control, billing and cashiers teams.
- Provide support to our Partners and Lawyers.
- Manage the distribution of partners reports.
- Telephone clients on a daily basis.
- Maintain adequate records of conversations with partners/clients on credit control and actions arising from meetings and conversations.
- Be proactive, setting diary notes to follow up with partners fee earners.
- Have a good understanding of double entry bookkeeping and understanding client files.
- Have responsibility for reconciliations of ledgers and preparing statements/cash reconciliations for both internal and external use.
- Ensure that all requests from clients are actioned and followed up.
- Advise on whether balances in client accounts can be used to settle bills raised.
- Develop strong working relationships with Partners and working capital team members.
- Buddy up with another CC to offer cover/resourcing as and when needed.
Experience and Knowledge
- Having previous credit control experience at another professional services firm or having worked in other non-legal sectors with a good understanding of the firm’s working practices.
- Must be able to communicate effectively with individual partners, partner groups and the working capital team in a professional and personable manner.
- This is a key role for the visibility of the accounts team and so must be professional and presentable at all times.
- Needs to be able to provide value and quality in all reporting, ensuring data reported is accurate and timely.
- Needs to have strong numeracy and communication skills with a strong attention to detail.
- Needs to have good experience of Microsoft applications.
- Strong ability and work ethic to meet deadlines under pressure.
What We Offer:
- Our hybrid working model and open plan workspaces encourage a sense of camaraderie.
- Comprehensive and Flexible Benefits Package: Our offering includes private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more.
- Modern Office Space: Located in the iconic Titanic Quarter with excellent commuter links and on-site parking.
- Training and Development: We will give you bespoke support to develop your career with our people development and IT training teams.
- Social & Community Engagement: Participate in clubs, networks, inclusive events, and charity initiatives.
Inclusion at Fieldfisher: At Fieldfisher, led by the social model of disability, we are working towards removing accessibility barriers and maximising disability and neurodiversity inclusion in our recruitment processes.
Fieldfisher Belfast Hub Accessibility Recruitment process: An online application form (completed by clicking the apply now button) and CV submission. For hybrid opportunities, candidates will be invited to visit our offices and meet the team face-to-face.
Credit Policy Manager employer: Fieldfisher
Contact Detail:
Fieldfisher Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Policy Manager
✨Tip Number 1
Familiarise yourself with the specific credit control processes used in professional services firms. Understanding how these differ from other sectors can give you an edge in discussions during interviews.
✨Tip Number 2
Network with current or former employees of Fieldfisher, especially those in credit control or finance roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your Microsoft applications skills, particularly Excel, as this will likely be a key tool in your role. Being able to demonstrate proficiency in data management and reporting can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience in managing client relationships and resolving issues. Be ready to share specific examples that highlight your communication skills and ability to work under pressure, as these are crucial for the role.
We think you need these skills to ace Credit Policy Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Credit Policy Manager position. Tailor your application to highlight relevant experience in credit control and your ability to communicate effectively with partners and teams.
Craft a Strong CV: Your CV should clearly outline your previous credit control experience, particularly in professional services or similar sectors. Emphasise your numeracy skills, attention to detail, and proficiency in Microsoft applications, as these are crucial for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how your skills and experiences align with the job description, particularly your ability to manage client relationships and provide accurate reporting.
Follow Application Instructions: Ensure you complete the online application form accurately and submit your CV as instructed. Double-check that all information is correct and that you've included any additional documents requested by Fieldfisher.
How to prepare for a job interview at Fieldfisher
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Credit Policy Manager. Familiarise yourself with credit control processes, double entry bookkeeping, and how to manage client accounts effectively. This knowledge will help you answer questions confidently.
✨Showcase Your Communication Skills
Since the role requires effective communication with partners and clients, prepare examples of how you've successfully communicated in previous roles. Highlight your ability to maintain professional relationships and resolve issues amicably.
✨Demonstrate Attention to Detail
Prepare to discuss how you ensure accuracy in reporting and data management. You might want to share specific instances where your attention to detail made a significant difference in your work, especially in financial contexts.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in credit control situations. Think about past experiences where you had to reconcile ledgers or handle client queries, and be ready to explain your thought process.