Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to serve delicious Greggs products and provide top-notch customer service.
- Company: Moto Hospitality is transforming the UK's rest stop experience with great food and service.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, weekly pay, and enhanced benefits.
- Why this job: Be part of a fun team, learn new skills, and make a difference in customer experiences.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Some locations may have limited transport access; check before applying.
Join to apply for the Team Member - Greggs role at Moto Hospitality.
£12.30 per hour
Donington Park Services, M1 Junction 23A, Castle Donington, Derby DE74 2TN
Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re looking for enthusiastic people to be part of our team, delivering Greggs’ popular sausage rolls, baked goods, and exceptional customer service as we transform the UK’s rest stop experience. No specific skills required; we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends across brands like Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
- Enhanced benefits including pension, sick pay, maternity, paternity, and life assurance
- Development opportunities including funded qualifications
- Weekly Pay
Responsibilities of a Team Member:
- Replenishing stock levels and maintaining displays and fridges
- Preparing fresh wraps, sandwiches, and baguettes for store opening
- Ensuring product quality and stock levels during peak times
- Preparing hot food and beverages
- Serving customers efficiently and providing exceptional service
- Handling customer inquiries
- Operating tills and processing transactions
- Maintaining store cleanliness and standards
Note: Some sites may have limited or no public transport access. Please ensure you can access the site before applying. Similar roles include crew member, retail assistant, customer service assistant, or potential career changes into caring, cleaning, or warehouse roles. Hourly rates may differ for under 18s.
Where your customer’s journey begins, ours continues. Apply today.
Internally, this role is called Customer Service Assistant. Annual bonus scheme is approximately one week’s salary based on average hours worked.
Want to know what it’s like to work for us? Find out from our colleague Luca.
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitality
Team Member - Greggs employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Greggs
✨Tip Number 1
Show your enthusiasm! When you get the chance to speak with someone from Moto Hospitality, whether it's in an interview or a casual chat, let your passion for customer service shine through. They’re looking for team members who are excited about delivering great experiences.
✨Tip Number 2
Familiarise yourself with Greggs' menu and offerings. Knowing their popular items, like the sausage rolls and baked goods, can help you engage in conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 3
Be prepared to discuss your availability. Since this is a full-time position, having a flexible schedule can make you a more attractive candidate. Think about your availability and be ready to share it when asked.
✨Tip Number 4
Research Moto Hospitality's values and culture. Understanding what they stand for will help you align your answers during any discussions and demonstrate that you’re a good fit for their team.
We think you need these skills to ace Team Member - Greggs
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Moto Hospitality is looking for in a Team Member. Focus on the responsibilities and the qualities they value, such as enthusiasm and a willingness to learn.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality or retail. Emphasise your customer service skills, teamwork, and any other transferable skills that align with the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work at Greggs and how you can contribute to their team. Keep it concise and engaging.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since the role at Greggs is all about being part of a team and delivering great customer service, make sure to express your enthusiasm for the position. Share why you want to work in hospitality and how you enjoy interacting with customers.
✨Highlight Teamwork Skills
Even if you don't have direct experience in hospitality or retail, think about times you've worked in a team. Discuss how you contributed to group efforts, as this role will require collaboration with colleagues to ensure smooth operations.
✨Prepare for Common Questions
Anticipate questions like 'How would you handle a difficult customer?' or 'What does good customer service mean to you?'. Prepare thoughtful responses that reflect your understanding of excellent service and your ability to remain calm under pressure.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions about the team culture, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you determine if it's the right fit for you.
