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- Tasks: Provide outstanding customer service and manage stock operations in a fast-paced store.
- Company: Join Next, a leading retail brand known for its commitment to customer satisfaction.
- Benefits: Enjoy flexible working hours and support for your personal development from day one.
- Why this job: Be part of a dynamic team where your passion for helping others shines every day.
- Qualifications: Great communication skills and a friendly attitude are essential; no prior experience needed.
- Other info: Complete an online assessment to kickstart your application process.
Join to apply for the role at Next. Working hours: 8.75hrs p/w; Sun 11:45 - 16:00; Mon 12:45 - 17:30.
As part of a fast-paced store team, your main focus will be providing outstanding customer service and managing stock operations. We support your development from day one and offer flexible working options.
About the Role:
- Offer fast and friendly service, helping customers find products
- Share your passion and knowledge about products
- Work across all store areas, including sales floors, stockrooms, and processing deliveries
- Take control of your own development
About You:
- Great communicator eager to help
- Friendly, calm, and efficient, even on busy days
- Excited about a varied, fast-paced job
- Flexible, supportive, and willing to go the extra mile
Note: Successful candidates will need to evidence their right to work in the UK before starting. This role is not typically sponsored under the Skilled Worker route.
Next Steps:
Complete an online assessment (Working with Numbers and Retail Scenarios). Our team will review applications and contact those who best match the criteria for an interview. You must not have had an unsuccessful assessment in the last 6 months. Good luck!
Team Member - Hitchin (N91624) employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Hitchin (N91624)
✨Tip Number 1
Familiarise yourself with Next's products and services. Being knowledgeable about what the store offers will not only help you during the online assessment but also show your enthusiasm for the role when you get the chance to speak with the team.
✨Tip Number 2
Practice common retail scenarios that may come up in the online assessment. Think about how you would handle customer queries or stock management issues, as this will prepare you for the types of questions you'll face.
✨Tip Number 3
Showcase your communication skills in any interactions you have with the recruitment team. Whether it's through emails or phone calls, being friendly and clear can make a positive impression.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to adapt to different roles within the store. Highlighting your ability to work across various areas will demonstrate that you're a team player who can thrive in a fast-paced environment.
We think you need these skills to ace Team Member - Hitchin (N91624)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Team Member position at Next. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and stock management. Use bullet points for clarity and focus on achievements that demonstrate your ability to excel in a fast-paced environment.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and your willingness to learn and develop within the team.
Prepare for the Online Assessment: Familiarise yourself with the types of questions that may be included in the online assessment, particularly those related to working with numbers and retail scenarios. Practice similar questions to boost your confidence before taking the assessment.
How to prepare for a job interview at Next
✨Show Your Customer Service Skills
Since the role focuses on providing outstanding customer service, be prepared to share examples of how you've successfully assisted customers in the past. Highlight your ability to remain calm and friendly, even during busy times.
✨Demonstrate Flexibility
The job requires a willingness to work across various store areas. Be ready to discuss your adaptability and how you can handle different tasks, from sales floors to stockrooms, without hesitation.
✨Express Your Passion for Products
Next values employees who are enthusiastic about their products. Share your knowledge and passion for retail, and explain how this can enhance the customer experience in the store.
✨Prepare for the Online Assessment
Before the interview, ensure you're ready for the online assessment that includes working with numbers and retail scenarios. Brush up on basic maths and think through common retail situations to showcase your problem-solving skills.
