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For Companies At a Glance
- Tasks: Engage with customers, stock shelves, and maintain a clean store environment.
- Company: Join Dollar General, a company that values diversity and community service.
- Benefits: Enjoy health insurance, 401(k) plans, paid leave, and more perks.
- Why this job: Be part of a fun team that makes shopping enjoyable for everyone.
- Qualifications: High school diploma preferred; strong communication and cash handling skills needed.
- Other info: Flexible hours perfect for students; great opportunity to gain retail experience.
Work Where You Matter. At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Overview: pOpshelf seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items.
Responsibilities:
- The Team Member acts as a point of contact for our customers.
- Provide superior customer service to exceed the customer's expectations.
- Possess product knowledge and use of selling techniques to enhance the customer experience.
- Maintain a safe, clean and well-organized store environment that delights our customers.
- Assist in merchandising the store in a manner that is appealing to customers.
- With the assistance of Company merchandising guidelines, rotate product to create eye-catching displays to drive sales.
- Complete daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
- Condense and reset displayed merchandise and conduct daily recovery to provide a clutter free customer shopping experience.
- Follow company policies and procedures as outlined in the Standard Operating Procedures manual and Employee Handbook.
- Operate cash register(s) and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
- Assist customers in self-checkout process at multiple register terminals simultaneously.
- Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
- Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.
Qualifications:
- Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
- Effective interpersonal and oral communication skills.
- Ability to read and follow planogram and merchandise presentation guides.
- Knowledge of basic cash handling procedures.
- Basic mathematical skills.
- Ability to perform cash register functions.
- Ability to stock and display merchandise.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
- Frequent walking and standing.
- Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
- Frequent handling of merchandise and equipment.
- Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
- Occasional climbing (using ladder).
- Fast-paced environment; moderate noise level.
- Exposure to strong scents and fragrances.
- Occasionally exposed to outside weather conditions.
- Occasionally exposed to wet floor surfaces.
- Occasionally exposed to household and industrial cleaning solutions.
pOpshelf is an equal opportunity employer.
Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply.
TEAM MEMBER - pOpshelf employer: pOpshelf
Contact Detail:
pOpshelf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TEAM MEMBER - pOpshelf
✨Tip Number 1
Familiarise yourself with pOpshelf's product range and store layout. Understanding the types of items they sell will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will prepare you to provide superior service and handle various customer interactions confidently.
✨Tip Number 3
Showcase your ability to work in a fast-paced environment. Think of examples from previous jobs or experiences where you successfully managed multiple tasks at once, as this is crucial for a Team Member role.
✨Tip Number 4
Be ready to discuss how you can contribute to maintaining a clean and organised store. Share any relevant experiences that highlight your attention to detail and commitment to creating a pleasant shopping environment.
We think you need these skills to ace TEAM MEMBER - pOpshelf
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Member at pOpshelf. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service, merchandising, and cash handling. Use specific examples that demonstrate your ability to provide superior customer service and maintain a clean and organised store environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at pOpshelf and how you can contribute to their mission of providing fun finds for less. Be sure to include any relevant skills or experiences.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are important qualities for a Team Member.
How to prepare for a job interview at pOpshelf
✨Showcase Your Customer Service Skills
As a Team Member at pOpshelf, you'll be the face of the store. Be prepared to discuss your previous customer service experiences and how you went above and beyond to meet customer needs. Highlight any specific examples where you turned a negative experience into a positive one.
✨Demonstrate Product Knowledge
Familiarise yourself with the types of products pOpshelf offers. During the interview, express your enthusiasm for the merchandise and how you would use product knowledge to enhance the shopping experience. This shows that you're not just looking for a job, but are genuinely interested in the role.
✨Emphasise Teamwork and Communication
The role requires effective communication and collaboration with team members. Share examples of how you've successfully worked in a team environment, resolved conflicts, or communicated effectively with colleagues to achieve a common goal.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as dealing with difficult customers or managing stock levels. Think through these scenarios beforehand and be ready to explain your thought process and actions clearly.
