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- Tasks: Manage a portfolio of outstanding debt and resolve caseloads in a fast-paced environment.
- Company: Join a leading debt recovery consultancy specializing in the construction industry with high success rates.
- Benefits: Enjoy competitive salary, uncapped bonuses, 28 days holiday, and a contributory pension scheme.
- Why this job: Be part of a dynamic team with opportunities for growth and a supportive learning environment.
- Qualifications: Experience in debt collection and exceptional customer service skills are essential.
- Other info: Work Monday to Friday with an early finish on Fridays and enjoy staff social events.
The predicted salary is between 24000 - 36000 £ per year.
RECRUITMENTiQ is currently working in partnership with aniche debt recovery consultancy specialising in the construction industry with unrivalled success rates. We provide an industry specific debt collection and dispute resolution service on a no win no fee basis with customers throughoutScotland, England, Ireland and Wales. We provide a full cycle debt recovery solution from pre legal, litigation to enforcement. Based in our at our Head Office in Glasgow, the key focus is to manage a portfolio of outstanding debt and working with all account customers. In order to expand our team, we are seeking a highly motivated Debt Collector. The Role In order to be successful in this role, you should have experience working in a Collections environment and be comfortable in the Debt Recovery field and be comfortable workingin a fast paced target driven environment. Your responsibilities will include communicating at all levels with clients and customers, and ensuring a high level of service to resolve caseloads, collect payments, and handle mid-range commercial debt. The following qualities should be demonstrated by successful applicants: Previous experience in debt collection in a high-volume environment Candidates with experience in a consumer dca background would be advantageous. Exceptional customer service skills with the ability to build rapport quickly Proficient in MS Office packages including Excel and Word Effective communication, organisational and prioritisation skills Benefits Competitive salary and uncapped bonus scheme 28 days holidays Contributory Pension Scheme Free parking Working week Monday-Friday 9-5 (early finish Friday) We are looking to recruit the best talent the industry has to offer to help us grow even further. Youll enjoy loads of benefits such as profit share, loyalty holidays, and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally. You will be a forward-thinking, proactive individual with a genuine desire to contribute to the future development of our business. If you are keen to secure this role within a unique debt recovery firm please apply by sending your CV and covering letter. JBRP1_UKTJ
RECRUITMENTiQ | Debt Collector employer: RECRUITMENTiQ
Contact Detail:
RECRUITMENTiQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RECRUITMENTiQ | Debt Collector
✨Tip Number 1
Familiarize yourself with the construction industry and its specific debt recovery challenges. Understanding the nuances of this sector will help you stand out during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Highlight your experience in high-volume debt collection environments. Be prepared to discuss specific examples of how you've successfully managed caseloads and met targets in previous roles.
✨Tip Number 3
Showcase your exceptional customer service skills. Prepare to share instances where you've built rapport with clients and resolved disputes effectively, as this is crucial for the role.
✨Tip Number 4
Brush up on your MS Office skills, particularly Excel and Word. Being proficient in these tools will not only help you in your day-to-day tasks but also demonstrate your readiness for the role.
We think you need these skills to ace RECRUITMENTiQ | Debt Collector
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in debt collection, especially in high-volume environments. Emphasize any relevant skills such as customer service and communication that align with the job description.
Craft a Compelling Cover Letter: In your cover letter, express your motivation for applying to this specific role. Mention your familiarity with the construction industry and how your previous experiences make you a great fit for their team.
Showcase Relevant Skills: Clearly outline your proficiency in MS Office, particularly Excel and Word, as well as your organizational and prioritization skills. Provide examples of how you've successfully managed caseloads in the past.
Highlight Customer Service Experience: Since exceptional customer service is crucial for this role, include specific instances where you've built rapport with clients or resolved disputes effectively. This will demonstrate your ability to handle mid-range commercial debt.
How to prepare for a job interview at RECRUITMENTiQ
✨Showcase Your Debt Collection Experience
Make sure to highlight your previous experience in debt collection, especially in high-volume environments. Be prepared to discuss specific cases where you successfully resolved debts and the strategies you used.
✨Demonstrate Exceptional Customer Service Skills
Since the role requires building rapport with clients and customers, be ready to share examples of how you've provided excellent customer service in past roles. This will show your ability to handle sensitive situations effectively.
✨Be Proficient with MS Office
Familiarize yourself with MS Office, particularly Excel and Word, as these tools are essential for managing your caseload. You might be asked about your proficiency during the interview, so consider preparing a few examples of how you've used these programs in your work.
✨Prepare for a Fast-Paced Environment
The job is in a target-driven environment, so be ready to discuss how you manage your time and prioritize tasks under pressure. Share any techniques you use to stay organized and meet deadlines.
