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- Tasks: Travel to various sites for maintenance and repair of train door systems.
- Company: Join a leading company that services train doors across the country.
- Benefits: Enjoy a competitive salary, overtime pay, and 28 holiday days plus perks like a company van.
- Why this job: Be part of a dynamic team, gain hands-on experience, and make a real impact in the rail industry.
- Qualifications: Mechanical qualifications required; electrical qualifications preferred with strong troubleshooting skills.
- Other info: Expect to work away from home 3-4 nights a week, with occasional night shifts.
Field Service Engineer
Your new companyWe are recruiting Field Service Engineers for our client to join their team on a permanent basis.The company supplies, services, repairs and replaces train doors on train stock for a number of customers across the country.
The role will involve travelling to various sites and rail depots for maintenance, repair and installation of train door systems ensuring they operate as required.
The successful candidates will need to work away from home during the week when required (normally 3 to 4 nights per week) and the role will involve night work on occasion also.
Your new role
The role will involve but not limited to the following duties:
- Provide on-site support for repairs, upgrades, and overhauls of engineering systems.
- Conduct training sessions for customers to maximise system effectiveness.
- Carrying out the work, troubleshooting and integration of existing systems as well as suggestion of remedial measures in the event of malfunctions
- Troubleshoot malfunctions and suggest corrective actions.
- Process repair and replacement orders independently.
- Prepare detailed work reports and documentation.
- Ensure compliance with safety guidelines and company policies.
- Collaborate with the team to identify and resolve technical issues.
- Flexibility to travel and stay away from home when required
Requirements:
- Proven background in troubleshooting and customer service. Familiarity with door wings, sliding steps, and drives is a plus.
- Hands-on experience in maintenance and repair of technological mechanical systems
- Mechanical qualifications required; electrical qualifications preferred.
- Certification or training in mechatronics or electrical engineering is advantageous.
- Strong communication and documentation skills. Proficient in technical reporting and computer use.
- Willingness to travel and stay away when required, normally three to four nights per week.
What you\’ll get in return
- Salary = £35,000 per annum + Overtime
- 28 holiday days, rising by one each year of service to a maximum of 33
- Company pension
- Overtime rates apply over the contracted 38hrs per week.
- Time & Third for Weekdays, Time & Half for Weekends & Double Time for Nightshifts
- Company van where required
- Paid train travel
What you need to do nowIf you\’re interested in this role, click \’apply now\’ to forward an up-to-date copy of your CV, or call us now and speak to Garry on .
If this job isn\’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and systems mentioned in the job description, such as train door systems and mechatronics. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former Field Service Engineers in the rail industry. They can provide valuable insights into the role and may even refer you to opportunities within their companies, increasing your chances of landing the job.
✨Tip Number 3
Prepare for potential technical assessments by brushing up on troubleshooting techniques and mechanical systems. Being able to showcase your hands-on experience and problem-solving skills can set you apart from other candidates.
✨Tip Number 4
Demonstrate your flexibility and willingness to travel during interviews. Since the role requires staying away from home, showing that you are adaptable and ready for the demands of the job will make you a more attractive candidate.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in troubleshooting and customer service, especially in mechanical systems. Include any specific qualifications or certifications related to mechatronics or electrical engineering.
Craft a Strong Cover Letter: Write a cover letter that showcases your hands-on experience with maintenance and repair of technological systems. Mention your willingness to travel and stay away from home, as this is a key requirement for the role.
Highlight Communication Skills: Since strong communication and documentation skills are essential, provide examples in your application of how you've effectively communicated technical information or conducted training sessions in previous roles.
Showcase Flexibility: Emphasise your flexibility regarding travel and night work in your application. This will demonstrate your readiness to meet the demands of the job and align with the company's expectations.
How to prepare for a job interview at Hays
✨Showcase Your Technical Skills
Make sure to highlight your hands-on experience with mechanical systems and any relevant qualifications. Be prepared to discuss specific examples of troubleshooting and repairs you've conducted in the past.
✨Demonstrate Flexibility and Adaptability
Since the role requires travel and working away from home, express your willingness to adapt to different environments and schedules. Share any previous experiences where you successfully managed similar situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare to discuss how you would handle specific malfunctions or customer training scenarios, showcasing your technical knowledge and communication skills.
✨Emphasise Team Collaboration
The role involves working closely with a team to resolve technical issues. Highlight your experience in collaborative environments and provide examples of how you've contributed to team success in previous roles.
