At a Glance
- Tasks: Lead a dynamic retail team to deliver exceptional customer experiences and drive business performance.
- Company: Join a well-known UK brand that's expanding and offers exciting career growth opportunities.
- Benefits: Enjoy a competitive salary, OTE potential, and a supportive environment for career progression.
- Why this job: Be part of a vibrant culture focused on collaboration and personal development in a fast-paced setting.
- Qualifications: Previous experience in store management and strong people skills are essential for success.
- Other info: Internal promotions are a key focus, making this a great opportunity for career advancement.
The predicted salary is between 24000 - 42000 £ per year.
Our client is expanding so it's a great time to join them. An established household name across the UK, the future is very exciting for this brand. As a result of internal promotions, our client is now seeking an Assistant Manager in Edinburgh.
Key Accountabilities:
- Set operational objectives and performance standards by owning and developing a store plan to deliver a safe, legal and high-performing business.
- Translate and role model customer service expectations into activity to ensure that the team deliver an exceptional customer experience setting them apart from their competitors.
- Own and deliver a succession plan to ensure the continued and sustainable growth of the business through our people.
- Identify business opportunities and deliver performance across all operational KPIs to optimise profit.
- Manage a large complex retail operation across a variety of departments and products.
The Ideal Candidate:
- Previous Store Management or Assistant Store Management experience within a fast-paced retail operation with large teams and big footprint is essential for this role.
- Able to demonstrate commercial awareness and business planning skills.
- Committed to achieving and sustaining exceptional customer service standards.
- Proven people management skills.
- Adept at communicating and influencing at all levels.
- Committed to promoting collaborative working.
- Enthusiastic and flexible with a positive attitude.
- Committed to develop own skills and apply learning to improve own performance.
Package: Up to £32-35k + OTE Potential + Package + Benefits. This role also offers the opportunity to progress your career in a highly progressive environment and one where internal promotion is a huge focus.
Assistant Manager employer: Gravity Recruit Limited
Contact Detail:
Gravity Recruit Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the brand's values and customer service standards. Understanding what sets them apart from competitors will help you demonstrate your alignment with their goals during any discussions.
✨Tip Number 2
Prepare examples of how you've successfully managed teams in a fast-paced retail environment. Highlight specific instances where your leadership led to improved performance or customer satisfaction, as this will resonate well with the hiring team.
✨Tip Number 3
Research the local Edinburgh market and identify potential business opportunities that could benefit the store. Being able to discuss these insights during your interview will showcase your commercial awareness and proactive approach.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Gaining insider knowledge about the company culture and expectations can give you an edge in understanding what they truly value in an Assistant Manager.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any roles where you've managed large teams or complex operations. Use specific examples to demonstrate your commercial awareness and people management skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your previous experience aligns with the key accountabilities listed in the job description, such as delivering exceptional customer service and managing operational KPIs.
Showcase Your Achievements: When detailing your work history, focus on quantifiable achievements. For instance, mention how you improved sales or customer satisfaction in previous roles. This will help illustrate your ability to optimise profit and deliver performance.
Proofread Your Application: Before submitting your application, take the time to proofread it carefully. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Gravity Recruit Limited
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your people management skills and how you’ve influenced others positively.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to retail operations. Be ready to discuss how you can optimise profit and identify business opportunities based on these metrics, showcasing your commercial awareness.
✨Emphasise Customer Service Excellence
Customer service is crucial in this role. Prepare to share specific instances where you have gone above and beyond to ensure exceptional customer experiences, and how you plan to instil this culture within your team.
✨Demonstrate Flexibility and Enthusiasm
The ideal candidate should be enthusiastic and flexible. During the interview, convey your positive attitude and willingness to adapt to changing situations, as well as your commitment to personal development and continuous learning.