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For Companies At a Glance
- Tasks: Lead shifts, inspire your team, and ensure top-notch customer experiences.
- Company: Join Wingstop, a flavour-driven brand recognised as one of the UK's best places to work.
- Benefits: Enjoy flexible hours, generous discounts, and access to training and development opportunities.
- Why this job: Be part of a vibrant culture that celebrates individuality and shared moments with great food.
- Qualifications: 6-12 months of supervisory experience in a fast-paced environment is preferred.
- Other info: We value authenticity, fun, and service-mindedness in our team.
Shift Manager – Norwich
Wingstop Shift Manager ( 13.25 – 14.00 Per Hour)
Be Part of Something Big
We\’re not in the chicken business, we\’re in the flavour business. Part of that is building flavourful experiences and unforgettable moments for our customers and staff alike. Yeah, we\’ve bagged a few accolades on the way (UK\’s Sunday Times Best Places to Work 2025 & Deliveroo\’s Restaurant of the Year to be exact) but our core mission is simple: BRING THE FLAVOUR.
Being a member of the Flavour Team has it\’s perks:
- Get Your Flavour Fix: Generous staff food policy on shift.
- Feed the Fam: Enjoy 20-50% off when dining with friends and family.
- Birthday Time Off: Your special day? It\’s on us.
- Refer-a-Friend Scheme: Bring your mates on board and earn rewards.
- Discount Platforms: Access retail, dining, and wellbeing perks.
- Flex Your Pay: Use Wagestream to access your wages anytime during the pay period.
- Top-Notch Training: Kick off your Wingstop journey with a tailored onboarding programme.
- Grow with Us: We offer development opportunities to help you rise through the ranks.
- Financial Incentives: Get stuck in by presenting your ideas and receive cash prizes.
- Employee of the Month: Get recognised for bringing the flavour with monthly awards.
- Regular Team Events: From team outings to epic celebrations, we make time to connect and have fun.
- Flexible Working Hours: We know life happens, so we keep it flexible where we can.
- Employee Assistance Programme (EAP): Free, confidential support when you need it most.
- Apprenticeships – Learn while you earn with fully supported development programmes.
- Seasonal Incentives – Extra rewards and recognition during key times of the year.
- Anniversary Awards – Celebrate 3 and 5 years with us in style!
- Unlock Higher Earning Potential – Step up, take on more, and watch your rewards grow.
Here\’s where you come in:
Great wings need great people. At Wingstop, we\’re about more than just showing up-it\’s about passion, energy, and unmatched vibes.
- We\’d prefer you have had 6 – 12 months of supervisory or management experience from preferably a QSR background
- You are customer and teams focused and excited by the opportunity to deliver a FLAVOUR experience unlike any other
- You\’re a strong, commercially aware leader to drive your performance on shift and inspire your team to meet our customers\’ need
- You\’ll have a true passion for our amazing food, and you\’ll bring our flavours to life and inspire your team to do the same to Wingstop\’s standards
- Lead your teams by example
- Being responsible for the day to day running of shifts
- Play an important role in people development, training, and coaching
- Being responsible for high standards of cleanliness across the restaurant
Our core values are at the heart of everything we do:
Authentic. Entrepreneurial. Fun. Service-Minded.
Why Wingstop?
It\’s more than just a job. It\’s all about creating shared moments-whether it\’s friends, families, or colleagues, it\’s all love.
Wingstop University
Let\’s build, fam. Wingstop University tailors training to your needs, empowering you to grow. From understanding our vision to embracing our culture, we make sure your journey with us fun, flavourful and customisable.
We\’ve All Got Flavour in Common
At Wingstop, we\’re all about celebrating individuality. We\’re committed to building an inclusive workplace for all and are proud to be an equal opportunity employer. If you need reasonable adjustments to perform your best during the recruitment process, let us know-we\’ve got you.
Ready to Join the Flavour Crew?
If this sounds like you, drop us a line.
#WingSM
Contact Detail:
Wingstop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager - Norwich
✨Tip Number 1
Familiarise yourself with Wingstop's core values: Authentic, Entrepreneurial, Fun, and Service-Minded. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Highlight any previous experience you have in the quick-service restaurant (QSR) industry. Be ready to discuss specific examples of how you've successfully managed teams or improved customer experiences in similar environments.
✨Tip Number 3
Prepare to showcase your leadership style. Think about how you can inspire and motivate a team to deliver exceptional service and maintain high standards. Share stories that illustrate your ability to lead by example.
✨Tip Number 4
Engage with Wingstop's social media channels and community events. This not only shows your enthusiasm for the brand but also gives you insights into their culture and customer engagement strategies, which you can reference during your application process.
We think you need these skills to ace Shift Manager - Norwich
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Manager at Wingstop. Highlight your supervisory or management experience, especially in a quick-service restaurant (QSR) environment.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with Wingstop's core values: Authentic, Entrepreneurial, Fun, and Service-Minded. Use specific examples to demonstrate how you've embodied these values in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Explain why you want to join Wingstop and how you can contribute to creating flavourful experiences for customers and staff alike.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Wingstop
✨Show Your Passion for Flavour
Make sure to express your enthusiasm for Wingstop's mission of bringing flavour to life. Share any personal experiences or stories that highlight your love for food and how it connects to customer experiences.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to inspire and motivate others to achieve high standards.
✨Highlight Customer Focus
Wingstop values customer experience highly. Be ready to discuss how you've previously ensured customer satisfaction and how you plan to maintain that focus in your role as a Shift Manager.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of specific scenarios from your past work where you successfully resolved issues or improved team performance.
