Senior Account Manager

ITG is looking for a strong Senior Account Manager to work within the fast-paced Dunelm Account. This role involves providing guidance and backing to the account team, working closely with the Account Director to deliver excellent customer service. Overseeing the Account Teams Project Management and working on high profile campaigns you’ll ensure adherence to timelines, processes and weekly reporting. The role involves liaising with the client, external suppliers and internal ITG departments to bring concepts and briefs to life in stores around the country. Key Responsibilities: Day to day responsibility for Production of in-store POS work in the team Project management of high profile / large campaigns Accurately managing information from the customer, formulating allocations, production and artwork briefs Producing client CPA‘s, managing timings and the successful delivery of projects First port of call for the team for production support Work closely with colleagues in supporting daily tasks with regards to workflow and best practice Supply chain management Site attendance for Store launch and Development when required. Attend press passes / QC Pack checks at suppliers as required Brief review and quoting with good commercial understanding Handle invoicing and month end tasks efficiently Provide cover for Account Director during annual leave Good time management – it’s essential that you can prioritise workload effectively Able to build strong relationships with clients, colleagues and suppliers Good organisation with great attention to detail is key A true team player with a positive and collaborative approach Computer literate and proficient in Excel Strong written and verbal communication skills. Ability to work on multiple projects to tight deadlines. Hold a full driving licence. Work’s a treat! On top of a competitive salary, you can expect a whole load of perks: 25 days’ holiday + bank holidays – we understand the importance of you getting some down time. Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing. Pension Scheme – helping you save towards your retirement home in the sun! Corporate Medical Cash Plan – claim back the cost of your medical treatments. Smart Working Options – spend up to 40% of your working week from home. So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out. Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy. Cycle to Work Scheme – save on the cost of biking to work. Monthly Employee Awards – Employee of the Month programme with £250 bonus Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process! Referral scheme – know the perfect person to join the team? You could bag £1,500 for a putting a good word in. Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions. Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life. We Value Diversity We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too. At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together. ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together. What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch. #LI-SC1 #J-18808-Ljbffr