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- Tasks: Support and improve the Mosaic case management system for Social Care.
- Company: Join Merton Council, a key player in public service delivery.
- Benefits: Enjoy hybrid working, generous leave, competitive salary, and pension access.
- Why this job: Make a real impact on public services while developing your IT skills.
- Qualifications: Strong analytical skills and a passion for data; no prior experience needed.
- Other info: Located conveniently near Morden Underground Station.
The predicted salary is between 24000 - 36000 £ per year.
The Corporate IT Digital & Products team is seeking an IT Analyst to join its dynamic and collaborative team. This role requires a professional with a positive approach to work, a willingness to learn, and a commitment to developing their skills. As part of the team, the successful candidate will provide technical support and contribute to the ongoing enhancement and improvement of the Council’s corporate systems.
We are looking for an individual with strong analytical skills, a methodical approach to problem-solving, and the ability to work proactively. Excellent written and verbal communication skills are essential, along with an aptitude for continuous learning and professional growth.
You will be joining a professional and friendly team with a diverse range of experience and knowledge. This is a rewarding role for those who are keen to enhance their skills, offering many opportunities for learning and development within a career-grade structure.
To be successful in this role, you will demonstrate:
Merton Council additionally offers hybrid working, excellent holiday entitlement, and a competitive salary, and membership in the Local Government Pension Scheme.
We are situated in the Merton Civic Centre, which is opposite to Morden Underground Station on the Northern Line. We are also a 10-minute walk from Morden Road Tram Stop and both Morden South and South Merton Railway Stations, and are near Wimbledon, which is part of The London Borough of Merton.
IT Analyst employer: London Borough of Merton
Contact Detail:
London Borough of Merton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Analyst
✨Tip Number 1
Familiarise yourself with the Mosaic case management system, even if you haven't used it before. Understanding its functionalities and common issues can give you an edge during discussions with the hiring team.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've tackled technical challenges in the past. Be ready to discuss these scenarios in detail during the interview.
✨Tip Number 3
Highlight your ability to communicate effectively with both technical and non-technical teams. Prepare to share instances where you've successfully bridged the gap between different stakeholders.
✨Tip Number 4
Research the local government sector and understand the importance of data governance and security. Being knowledgeable about these topics will demonstrate your commitment to the role and its responsibilities.
We think you need these skills to ace IT Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the IT Analyst position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for IT and data-handling. Mention specific examples of your problem-solving skills and collaborative mindset, as these are crucial for the role.
Highlight Relevant Experience: In your CV, emphasise any relevant experience you have, even if it's not directly related to social care systems. Focus on your analytical skills, troubleshooting abilities, and any familiarity with system testing or data governance.
Prepare for Shortlisting Questions: Be ready to answer the four shortlisting questions included in the application process. Think about your experiences and how they relate to the key responsibilities of the role, ensuring you provide clear and concise answers.
How to prepare for a job interview at London Borough of Merton
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of an IT Analyst. Be prepared to discuss how your skills and experiences align with maintaining and improving systems like the Mosaic case management system.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully resolved technical issues or improved processes. Highlight your analytical skills, especially when dealing with large datasets, as this is crucial for the role.
✨Communicate Clearly
Since the role involves liaising with both technical and non-technical teams, practice explaining complex IT concepts in simple terms. This will demonstrate your ability to bridge the gap between different stakeholders.
✨Demonstrate a Collaborative Mindset
Be ready to discuss how you've worked in multi-disciplinary teams before. Emphasise your user-focused approach and willingness to collaborate with others to improve service delivery, which is essential for this position.
