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- Tasks: Develop and maintain dashboards to drive data-driven strategies and insights.
- Company: Foundever connects brands with customers globally, recognised for exceptional work culture.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Influence key business decisions and contribute to a global fintech leader's success.
- Qualifications: Proficiency in SQL, experience with dashboard tools, and strong problem-solving skills required.
- Other info: Join a diverse team and be part of an award-winning workplace.
The predicted salary is between 33500 - 46000 £ per year.
Join to apply for the Reporting Analyst role at Foundever . Get AI-powered advice on this job and more exclusive features. Pay: £41,500 per year (£20,750 for 6 months) Contract: Fixed Term 6 months Hours: 09:00-17:30 Monday to Friday Location: Onsite at Victoria St, London SW1E 5JL Foundever is seeking a skilled and motivated Reporting Analyst Contractor to join our Customer Success team on a 6-month contract. In this role, you’ll play a critical part in shaping data-driven strategies by developing and maintaining executive dashboards that provide valuable insights into revenue-generating and retention activities. You will be working on behalf of our client, a global fintech leader renowned for driving prosperity through innovative financial solutions, trusted by millions of customers worldwide. This is an excellent opportunity to work closely with cross-functional teams, influence key business decisions, and contribute to the growth of a global, innovative company. Key Responsibilities: Design and build intuitive dashboards to track retention and revenue activities. Develop and maintain scalable ETL processes to support data integration. Use SQL and Python for querying, data manipulation, and automation. Support experimentation efforts by analyzing and reporting A/B test results. Provide historical data to establish baselines and set experiment targets. Partner with Customer Success, Sales, and Marketing teams to refine reporting capabilities. Present findings and actionable insights to stakeholders and senior leadership. Implement best practices in data governance and quality control. Troubleshoot and resolve data-related issues to ensure accuracy and consistency. What We’re Looking For: Proficiency in SQL and experience building dashboards in Tableau, Qliksense, or similar tools. Experience with ETL processes and A/B testing methodologies. Familiarity with call center data and key industry metrics. Understanding of web data and digital support tools. Strong problem-solving skills and the ability to work independently. Excellent communication skills for translating complex analyses into clear insights. Effective time management to meet project deadlines. About us Put simply, our mission is to provide the solutions and the team behind the best experiences for the world’s leading brands—wherever and whenever they are needed. With 170,000 people working across the globe, Foundever securely connects brands with their customers 9 million times daily, in over 60 languages. Our global footprint makes us one of the few truly global players in the BPO industry. We were recognised as a winner of The Business Intelligence Group’s 2025 Best Place to Work award. This prestigious award acknowledges an unwavering commitment to creating an exceptional work environment that fosters employee engagement, growth, and outstanding performance. If you believe you match our role profile criteria, we would love to hear from you. Create your best moments at Foundever. #J-18808-Ljbffr
Reporting Analyst employer: Foundever
Contact Detail:
Foundever Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reporting Analyst
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as SQL and Tableau. Consider taking a short online course or tutorial to brush up on your skills, as demonstrating proficiency can set you apart during the interview.
✨Tip Number 2
Research Foundever and their approach to customer success. Understanding their values and how they integrate data-driven strategies into their operations will help you tailor your discussions and show that you're genuinely interested in contributing to their mission.
✨Tip Number 3
Prepare examples of past projects where you've successfully built dashboards or worked with ETL processes. Being able to discuss your hands-on experience will demonstrate your capability and confidence in handling the responsibilities of the role.
✨Tip Number 4
Network with current or former employees of Foundever on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
We think you need these skills to ace Reporting Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Reporting Analyst role. Emphasise your proficiency in SQL, dashboard creation, and any experience with ETL processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for data analysis and your understanding of the fintech industry. Mention specific examples of how you've used data to drive business decisions in previous roles.
Showcase Technical Skills: In your application, clearly outline your technical skills, particularly in SQL and any dashboard tools like Tableau or Qliksense. Provide examples of projects where you successfully implemented these skills.
Highlight Communication Abilities: Since the role involves presenting findings to stakeholders, emphasise your communication skills. Include instances where you've translated complex data into actionable insights for non-technical audiences.
How to prepare for a job interview at Foundever
✨Showcase Your Technical Skills
Make sure to highlight your proficiency in SQL and any experience you have with dashboard tools like Tableau or Qliksense. Be prepared to discuss specific projects where you've used these skills to drive insights.
✨Understand the Business Context
Familiarise yourself with Foundever's role in the fintech industry and how data impacts customer success. This will help you tailor your answers to show how you can contribute to their goals.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially related to data issues. Think of examples where you've successfully resolved data-related challenges in previous roles.
✨Communicate Clearly
Practice explaining complex analyses in simple terms. The ability to present findings clearly to stakeholders is crucial, so demonstrate your communication skills during the interview.
