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For Companies At a Glance
- Tasks: Lead the team to ensure an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch Co., a global leader in stylish apparel and accessories.
- Benefits: Enjoy flexible schedules, competitive pay, and a generous merchandise discount.
- Why this job: Be part of a vibrant team that values diversity and personal growth.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Expect to work at least 16 hours weekly, including weekends and holidays.
The predicted salary is between 24000 - 36000 £ per year.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
- Education- High School Diploma/ G.E.D. equivalent preferred
- Retail Experience- At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience- No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
Additional Information
What You’ll Get
- As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.
- A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!
- We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Hollister - Key Lead, Fouberts Place employer: abercrombie-fitch-co.
Contact Detail:
abercrombie-fitch-co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, Fouberts Place
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and product offerings. Understanding their commitment to quality and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlighting your ability to lead and motivate a team can set you apart as a candidate.
✨Tip Number 3
Demonstrate your knowledge of current fashion trends and how they relate to the Hollister brand. Being able to discuss relevant styles and customer preferences will show your passion for the role.
✨Tip Number 4
Be prepared to discuss your flexibility regarding work hours, especially on weekends and holidays. Showing that you're adaptable and willing to meet the needs of the business can make a positive impression.
We think you need these skills to ace Hollister - Key Lead, Fouberts Place
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Key Lead position at Abercrombie & Fitch Co. Review the job description carefully and note the key responsibilities and qualifications required.
Tailor Your CV: Customise your CV to highlight relevant retail experience and skills that align with the Key Lead role. Emphasise your customer service abilities, communication skills, and any experience in a supervisory capacity, even if informal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Abercrombie & Fitch Co.'s brand values. Mention specific examples of how you've contributed to team success or improved customer experiences in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at abercrombie-fitch-co.
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry and specifically for Abercrombie & Fitch Co. Highlight any previous retail experience and how it has shaped your understanding of customer service and store operations.
✨Demonstrate Leadership Skills
As a Key Lead, you'll be guiding others. Share examples from your past where you've successfully led a team or taken initiative in a retail setting. This will show that you can handle the responsibilities of the role.
✨Know the Brand Inside Out
Familiarise yourself with Abercrombie & Fitch Co.'s brands and their target audiences. Be prepared to discuss how you can contribute to enhancing the customer experience and driving sales through your knowledge of the products.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you've had to deal with difficult customers or unexpected challenges, and be ready to explain how you handled them effectively.
