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- Tasks: Drive HGV Class C vehicles to collect and deliver cars for repairs.
- Company: Join DLG, a leading name in the insurance and auto services industry.
- Benefits: Enjoy 50% off insurance, health perks, and an EV car scheme.
- Why this job: Be part of a dynamic team focused on customer satisfaction and innovation.
- Qualifications: Must hold a valid Class C LGV Licence and Driver CPC.
- Other info: DLG values diversity and offers a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining our Auto Services team you’ll become a part of a network of repair centres with one simple mission: to deliver high-quality repairs as quickly and efficiently as possible for our more than 100,000 customers.
What you’ll do:
- Our HGV drivers are kept busy in this role to get our customers back on the road quickly.
- You will work within a team of other drivers reporting to your Transport Controller.
- You will collect and deliver vehicles before and after repair, working to deadlines to meet our customer’s needs.
- You will have responsibility for collecting and delivering cars within the agreed timescales, ensuring that the customer receives the very best possible service on collection and delivery of their car.
- You will ensure all cash and credit card transactions are accounted for and that all transactions are processed following company procedures.
- You will complete forms to indicate any damage on the car and specify accident-related damage and highlight any old damage, take digital photographs, and gain a signature from the customer.
- You will highlight any defects identified during loading/unloading of vehicles or as identified at the handover of the vehicle to the customer and bring to the attention of the Production Manager.
- You will also ensure all jobs are referenced and filed on completion of the job.
What you’ll need:
- This is a permanent role of 40 hours a week.
- You will have experience driving HGV class 2 vehicles and within recovery.
- You will be very customer-focused and have great customer handling skills.
- You will have knowledge of the area local to our repair centre.
- You will hold a current valid driving license, which meets the fleet insurance criteria and hold a Class 'C' LGV Licence.
- You will require a Driver 'Certificate of Professional Competence' (CPC).
- Health and Safety and working to industry standards is important to us.
We offer excellent benefits designed to suit your lifestyle:
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover.
- Additional optional Health and Dental insurance.
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way.
- Buy as you earn share scheme.
- Employee discounts and cashback.
We want everyone to get the most out of their time at DLG. Supporting our people to work at their best and offering real choice, flexibility, and a greater work-life balance.
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
HGV Class C Driver employer: Direct Line Insurance Group
Contact Detail:
Direct Line Insurance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Class C Driver
✨Tip Number 1
Familiarise yourself with the local area around the repair centre. Knowing the quickest routes and any potential traffic hotspots can help you stand out as a candidate who is proactive and customer-focused.
✨Tip Number 2
Highlight your previous experience in similar roles during any informal conversations or networking opportunities. This will demonstrate your capability and commitment to delivering high-quality service, which is crucial for this position.
✨Tip Number 3
Show enthusiasm for the evolving technologies in the vehicle repair industry. Being knowledgeable about new tools and techniques can set you apart as someone who is eager to adapt and grow within the role.
✨Tip Number 4
Prepare to discuss how you ensure compliance with health and safety standards in your previous roles. This shows that you take safety seriously and are ready to contribute to a safe working environment at DLG.
We think you need these skills to ace HGV Class C Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an HGV Class C driver. Include specific details about your previous roles, focusing on customer service and vehicle handling skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your relevant experience, your commitment to safety and customer service, and how you can contribute to DLG's mission of delivering high-quality repairs.
Highlight Relevant Qualifications: Clearly list your qualifications, including your Class 'C' LGV Licence and Driver Certificate of Professional Competence (CPC). Make sure these are easy to find in your application to demonstrate you meet the essential requirements.
Showcase Your Knowledge of the Area: Mention your familiarity with the local area around the repair centre in your application. This shows that you understand the importance of timely deliveries and can navigate efficiently, which is crucial for the role.
How to prepare for a job interview at Direct Line Insurance Group
✨Know Your Vehicle
Make sure you have a solid understanding of HGV Class C vehicles. Be prepared to discuss your experience with different types of vehicles and any specific challenges you've faced while driving them.
✨Customer Service Focus
Since the role involves direct interaction with customers, highlight your customer service skills. Share examples of how you've handled customer queries or complaints in the past to demonstrate your commitment to providing excellent service.
✨Health and Safety Awareness
Familiarise yourself with health and safety regulations relevant to the transport and repair industry. Be ready to discuss how you ensure compliance with these standards during your work.
✨Local Area Knowledge
Having knowledge of the local area around the repair centre is crucial. Brush up on key locations and routes to show that you can efficiently navigate and meet delivery deadlines.
