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- Tasks: Deliver frozen meals and provide exceptional customer service while working in a coldstore environment.
- Company: Join Wiltshire Farm Foods, the UK's largest ready-meal supplier, dedicated to making a real difference.
- Benefits: Enjoy a competitive salary, 33 days holiday, pension scheme, and festive perks like free turkey!
- Why this job: Be the face of our business, meet amazing people, and contribute to a meaningful cause.
- Qualifications: Must have a full UK manual driving licence and experience in customer service; care experience is a plus.
- Other info: Flexible hours, team movement encouraged, and a commitment to sustainability and ethical practices.
3 days ago Be among the first 25 applicants This position is working 24 hours per week, any 3 in days including bank holidays. Our drivers are the face of our business and their interaction with our customers is crucial to our success. In this role you will be delivering frozen Wiltshire Farm Foods meals and bringing sunshine to our customers doors (no matter what the weather is doing). As such, you will enjoy meeting people and always be willing to go above and beyond what is expected. Along with this, you will be working within our coldstore that runs at a chilly -20ºc. Protective clothing designed to deal with this temperature will be provided along with breaks to warm up and have a hot drink when necessary. You will need to work as part of the wider team always looking to help out the office team. We encourage movement between teams to provide flexibility, job satisfaction, personal development and knowledge of the whole business. We’re passionate about Making a Real Difference to people’s lives with delicious and nutritious meals for everyone to enjoy. View our latest TV ad here https//www.wiltshirefarmfoods.com/blog/our-new-tv-ad-launches £12.60 per hour + bonus + company benefits. Wiltshire Farm Foods, part of the apetito group, is the UK’s largest ready-meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals. We\’re dedicated to making a real difference to our customers\’ lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service. Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers\’ needs. This is all whilst being an ethical and sustainable organisation that believes in doing the right thing. Deliver frozen meals to our customers in a timely manner Picking orders within the coldstore Using our app to update customers deliveries Delivering exceptional customer service at all times Undertake pre-shift inspection of your van Drive safely, responsibly and within the law Clean and refuel your van as and when needed Contact the office with any discrepancies or delays Ensure customer confidentiality Helping the office team and picking team when required Reporting health and safety, stock quality and mechanical issues Assist the team if another member of the team is absent or on holiday Carry out local marketing activities such as leaflet door drops and sheltered housing visits to attract new customers Essential Experience within a customer service-based role Full UK Manual Driving Licence Basic computer literacy including use of phone apps Evidence of work stability Basic secondary education Desirable Experience of multi-drop delivery role Experience within a care-based role Warehouse experience Health & Safety awareness Personal Qualities Friendly, approachable and reliable Passionate about delivering excellent customer service Good attendance and timekeeping You must have held a UK manual driving licence for at least 2 years. All offers of employment are subject to a Driving Assessment, Driving Licence checks and basic DBS checks. As this role involves working with elderly and vulnerable customers, it is exempt from The Rehabilitation of Offenders Act 1974 and requires a basic. DBS Disclosure. The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website. Competitive salary – accredited Living Wage employer 33 days holiday per year, pro rata, including bank holidays (which are considered a normal working day) Option to purchase up to 5 additional days holiday per year Discretionary annual bonus scheme Pension scheme – employer matched contributions up to 4% Life assurance scheme worth at least 1x annual salary Free turkey or voucher at Christmas apetito perks scheme including salary sacrifice options and retail discounts As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. Learn more about apetito’s commitment to a more sustainable future. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we\’re on a mission to build an inclusive workplace where everyone reaches their full potential. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Food and Beverage Manufacturing Referrals increase your chances of interviewing at apetito UK by 2x Get notified about new Delivery Driver jobs in Westham, England, United Kingdom . 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Customer Delivery Driver/Picker employer: apetito UK
Contact Detail:
apetito UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver/Picker
✨Tip Number 1
Show your passion for customer service during any interactions. Since this role is all about delivering exceptional service, make sure to highlight your enthusiasm for meeting and helping people when you get the chance.
✨Tip Number 2
Familiarise yourself with the company’s values and mission. Understanding how we aim to make a real difference in our customers' lives will help you align your responses and demonstrate that you're a good fit for our team.
✨Tip Number 3
Be prepared to discuss your experience in customer-facing roles. Think of specific examples where you went above and beyond for a customer, as this will resonate well with us and show your commitment to excellent service.
✨Tip Number 4
Highlight your adaptability and teamwork skills. Since the role involves working closely with both the office and picking teams, showcasing your ability to collaborate and support others will set you apart from other candidates.
We think you need these skills to ace Customer Delivery Driver/Picker
Some tips for your application 🫡
Highlight Customer Service Experience: Make sure to emphasise any previous experience in customer service roles. This position relies heavily on interaction with customers, so showcasing your ability to provide excellent service will be crucial.
Demonstrate Reliability and Approachability: In your application, convey your personal qualities such as being friendly, approachable, and reliable. These traits are essential for a role that involves delivering meals to elderly and vulnerable customers.
Mention Relevant Skills: Include any relevant skills such as basic computer literacy and experience with driving apps. If you have experience in multi-drop delivery or warehouse settings, be sure to mention that as well.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the specific requirements of the job. Use keywords from the job description, such as 'teamwork', 'customer confidentiality', and 'health and safety awareness' to make your application stand out.
How to prepare for a job interview at apetito UK
✨Show Your Customer Service Skills
Since this role is all about delivering exceptional customer service, be prepared to share examples from your past experiences. Highlight situations where you went above and beyond for a customer, as this will demonstrate your commitment to making a real difference in people's lives.
✨Demonstrate Team Spirit
This position requires working closely with both the office and picking teams. Be ready to discuss how you've collaborated with others in previous roles. Emphasising your willingness to help out and adapt to different team dynamics will show that you're a great fit for their culture.
✨Prepare for Cold Conditions
Since you'll be working in a coldstore at -20ºC, it’s important to express your comfort with such environments. Mention any relevant experience you have in similar conditions, and show that you understand the importance of safety and health protocols in such settings.
✨Familiarise Yourself with the Company
Take some time to learn about Wiltshire Farm Foods and their mission. Understanding their commitment to ethical practices and customer care will allow you to align your answers with their values during the interview, making you a more appealing candidate.
