Field Service Engineer - EPOS

Field Service Engineer - EPOS

Warrington Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Field Service Engineer, you'll maintain and repair EPOS systems for top retail brands.
  • Company: Join a leading IT service provider in the UK, serving major retail and hospitality clients.
  • Benefits: Enjoy a competitive salary, company vehicle, and various employee benefits.
  • Why this job: This role offers hands-on experience in IT, with opportunities for growth and a dynamic work culture.
  • Qualifications: No specific qualifications required; just a passion for technology and problem-solving.
  • Other info: Work full-time, including alternate weekends, in a fast-paced and rewarding environment.

The predicted salary is between 28800 - 43200 £ per year.

Location: North West

Employment Type: Full-Time (40 hrs/week, 5 days over 7 incl. alternate weekends)

Salary: Competitive + Company Vehicle + Benefits

Looking to Build a Career in IT Field Service

We're a leading provider of IT services to some of the UK's biggest retail and hospitality brands—and we're growing. We're on the lookout for a Field Service Engineer.

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Contact Detail:

Office Owls Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer - EPOS

✨Tip Number 1

Familiarise yourself with the latest EPOS systems and technologies. Understanding how these systems work will not only boost your confidence during interviews but also show us that you're genuinely interested in the role.

✨Tip Number 2

Network with current or former Field Service Engineers, especially those in the retail and hospitality sectors. They can provide valuable insights into the job and may even refer you to opportunities within their companies.

✨Tip Number 3

Prepare for hands-on assessments or technical interviews by practising common troubleshooting scenarios related to EPOS systems. This will help you demonstrate your problem-solving skills effectively.

✨Tip Number 4

Research our company culture and values. Tailoring your approach to align with what we stand for will make a strong impression and show us that you’re a good fit for our team.

We think you need these skills to ace Field Service Engineer - EPOS

Technical Troubleshooting
Customer Service Skills
Knowledge of EPOS Systems
Field Service Experience
Time Management
Problem-Solving Skills
Communication Skills
IT Hardware Knowledge
Networking Skills
Adaptability
Attention to Detail
Driving License
Team Collaboration
Basic Electrical Knowledge

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Field Service Engineer in EPOS. Tailor your application to highlight relevant skills and experiences.

Highlight Technical Skills: Make sure to emphasise your technical skills related to IT services, particularly in EPOS systems. Include any certifications or training that demonstrate your expertise in this area.

Showcase Customer Service Experience: As a Field Service Engineer, you'll be interacting with clients. Highlight any previous customer service experience you have, especially in retail or hospitality settings, to show you can handle client interactions effectively.

Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you're passionate about the role and how your background makes you a great fit for the company. Be sure to mention your enthusiasm for working with leading retail and hospitality brands.

How to prepare for a job interview at Office Owls Recruitment Limited

✨Know Your Technical Stuff

As a Field Service Engineer, you'll need to demonstrate your technical knowledge of EPOS systems. Brush up on common issues, troubleshooting techniques, and the specific technologies used by the company you're interviewing with.

✨Showcase Your Customer Service Skills

Since this role involves working directly with clients, it's crucial to highlight your customer service experience. Prepare examples of how you've successfully resolved customer issues in the past, especially in high-pressure situations.

✨Be Ready for Practical Scenarios

Expect to face practical scenarios during the interview. They may ask you to solve a problem or explain how you would handle a specific situation on-site. Practise articulating your thought process clearly and confidently.

✨Understand the Company Culture

Research the company's values and culture before the interview. Being able to align your answers with their ethos will show that you're not just a good fit for the role, but also for the team. This can set you apart from other candidates.

Field Service Engineer - EPOS
Office Owls Recruitment Limited
Location: Warrington
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