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For Companies At a Glance
- Tasks: Engage and grow our online community while managing social media interactions.
- Company: Join OLIVER, a leader in bespoke marketing solutions with a global reach.
- Benefits: Enjoy a dynamic work environment with opportunities for creativity and innovation.
- Why this job: Be the digital voice of iconic whisky brands and connect with passionate fans.
- Qualifications: Strong writing skills, social media savvy, and a passion for sports and culture.
- Other info: Commitment to sustainability and inclusivity in the workplace.
The predicted salary is between 36000 - 60000 £ per year.
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
About The Role
Working in partnership with our client, we are seeking an enthusiastic and strategic Social & Community Manager to grow, engage, and support our online audience while amplifying our iconic whisky brands. You’ll be the digital voice of the brand—managing day-to-day interactions across social media platforms, fostering genuine relationships with our community, and advocating for our brand across digital channels. This role is ideal for someone who thrives in fast-paced digital environments, has a passion for sports like football and F1, understands internet culture, and embodies the brand’s personality.
What You Will Be Doing
- Audience Engagement: Actively manage conversations across social media (Instagram, TikTok, Facebook, YouTube, etc.). Respond to comments, DMs, tags, and mentions in a timely and on-brand voice. Engage with creators, audiences, and partners, including user-generated content (UGC) management.
- Community Growth & Activation: Plan and execute initiatives that grow and activate the community (e.g., challenges, Q&As, giveaways, AMAs, user-generated content campaigns). Identify and engage with superfans, creators, influencers, or ambassadors.
- Listening & Insights: Monitor community sentiment and social trends to inform strategies and internal escalations. Act as the internal advocate for the audience—bringing insights to marketing teams. Use insights to refine content plans and monitor KPIs.
- Content Collaboration: Work closely with social, content, and creative teams to shape platform strategy and ensure community-first thinking. Collaborate in content creation; supply assets and strategic social recommendations.
- Copywriting Skills: Short (posts across all channels) + Long form (Blog, product, recipe and campaign pages). Confident in interpreting a brand’s TOV and keeping copy fresh and engaging. Close collaboration with SEO partner and writing with SEO in mind.
- Reporting: Track engagement metrics (comments, DMs, sentiment, follower growth) and community health. Report insights to help optimize future strategies.
You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues.
What You Need To Be Great In This Role
- Excellent written communication skills with a confident and adaptable tone of voice.
- Deep understanding of social media platforms and internet culture.
- Experience with community platforms and social listening tools is a plus.
- A passion for sports, digital creativity, and editorial marketing.
- Global cultural fluency, you’ll understand how content needs to flex across regions, and be comfortable supporting local market rollouts that respect local tone and trends.
- Entrepreneurial spirit and ability to manage multiple stakeholders.
- Experience with B2C brands, with a preference for premium or lifestyle brands.
Our Values Shape Everything We Do
- Be Ambitious to succeed
- Be Imaginative to push the boundaries of what’s possible
- Be Inspirational to do groundbreaking work
- Be always learning and listening to understand
- Be Results-focused to exceed expectations
- Be actively pro-inclusive and anti-racist across our community, clients and creations
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Social & Community Manager employer: INSIDE IDEAS GROUP LTD
Contact Detail:
INSIDE IDEAS GROUP LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social & Community Manager
✨Tip Number 1
Familiarise yourself with the brand's voice and values. Since you'll be the digital voice of the brand, understanding their tone and how they engage with their audience is crucial. Spend time on their social media platforms to get a feel for their style and community interactions.
✨Tip Number 2
Engage with the brand's community before applying. Start conversations, respond to posts, and share your thoughts on their content. This not only shows your enthusiasm but also gives you insights into what the community values, which can be beneficial during interviews.
✨Tip Number 3
Stay updated on current trends in social media and internet culture. As a Social & Community Manager, being aware of what's trending will help you create relevant content and engage effectively with the audience. Follow industry leaders and participate in discussions to enhance your knowledge.
✨Tip Number 4
Network with professionals in the field. Attend events or webinars related to social media management and community engagement. Building connections can provide valuable insights and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Social & Community Manager
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Social & Community Manager role. Tailor your application to highlight how your skills and experiences align with what INSIDE IDEAS GROUP LTD is looking for.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for social media and community engagement. Use specific examples from your past experiences that demonstrate your ability to manage online interactions and grow communities. Make sure to convey your understanding of the brand's personality and voice.
Showcase Relevant Experience: In your CV, emphasise any previous roles related to social media management or community engagement. Highlight your achievements in growing online audiences, managing content, and collaborating with teams. Use metrics where possible to quantify your impact.
Tailor Your Writing Style: Since the role requires excellent written communication skills, ensure your application reflects a confident and adaptable tone. Pay attention to the brand's tone of voice and try to mirror it in your writing. This will show that you can effectively represent the brand across digital channels.
How to prepare for a job interview at INSIDE IDEAS GROUP LTD
✨Show Your Passion for Sports
Since the role involves amplifying iconic whisky brands and engaging with sports culture, make sure to express your enthusiasm for sports like football and F1 during the interview. Share any relevant experiences or insights that demonstrate your passion.
✨Demonstrate Your Social Media Savvy
Be prepared to discuss your experience with various social media platforms. Highlight specific campaigns you've managed or contributed to, and how you engaged with audiences. This will show that you understand internet culture and can effectively manage brand interactions.
✨Prepare for Community Engagement Strategies
Think about innovative ways to grow and activate online communities. Be ready to share ideas for initiatives like challenges or giveaways that could resonate with the target audience. This will showcase your strategic thinking and creativity.
✨Emphasise Your Communication Skills
Excellent written communication is key for this role. Bring examples of your copywriting work, whether it's short social media posts or longer blog articles. Show how you can adapt your tone of voice to fit different brands and audiences.
