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- Tasks: Provide exceptional food and beverage service to members in various dining areas.
- Company: Join Four Seasons, a luxury brand known for its commitment to exceptional guest experiences.
- Benefits: Earn £12.98 per hour, enjoy free meals, and access career development opportunities.
- Why this job: Be part of a vibrant team in a historic setting, creating memorable experiences for members.
- Qualifications: Excellent communication skills and two years of experience in a similar role are required.
- Other info: Casual/on-call position with opportunities for social and charitable events.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments, a stunning ballroom, 5 meeting rooms, a destination spa, and a fantastic Food and Beverage offering.
Ten Trinity Square Private Member's Club is looking for a Casual Waiter/Waitress to join our team!
About Ten Trinity Square Private Club: Set within the former headquarters of the Port of London Authority, the Club presents a unique partnership between Reignwood, Four Seasons Hotels and Resorts and Château Latour.
The Club Waiter/Waitress role: The Club Waiter/Waitress will be responsible for providing exceptional food & beverage service to the Members in the Dining Room, Meeting Rooms, and Member's Bar. This position will be filled on a casual/on-call basis.
What you will do:
- Deliver attentive and personalised service to members and their guests
- Serve food and beverages in the Dining Room, Meeting Rooms, and Members’ Bar
- Maintain a deep understanding of menus, daily specials, wines, and Club offerings
- Ensure a seamless and discreet service in line with Club standards
- Support the team in setting up and clearing down service areas with precision
What you bring:
- Excellent communication and guest contact skills
- Minimum of two years of previous experience in a similar environment
- Experience in a Private Club is beneficial but not required
- Knowledge in the areas of food and wine, and outstanding sales skills
Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:
- £12.98 per hour and service charge entitlement based on working hours
- Excellent training and career development opportunities
- Free meals at Pepys Cellar while on duty
- Free Life Insurance
- Opportunities to build a successful career with global potential
- Free uniform dry cleaning available
- Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year
- Access to Wagestream – a salary advance benefit
- Employee Recognition Programmes
All applicants must hold the Right to Work in the UK.
Casual Club Waiter/Waitress employer: Four Seasons Hotels and Resorts
Contact Detail:
Four Seasons Hotels and Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Club Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the Four Seasons brand and its values. Understanding their commitment to luxury and genuine service will help you align your approach during interviews and interactions.
✨Tip Number 2
Network with current or former employees of Four Seasons or similar establishments. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to demonstrate your knowledge of food and beverage service, especially in a private club setting. Being able to discuss specific experiences or scenarios where you provided exceptional service can set you apart.
✨Tip Number 4
Showcase your communication skills during any informal interactions or networking events. The ability to connect with others is crucial in hospitality, and demonstrating this can leave a lasting impression.
We think you need these skills to ace Casual Club Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Casual Club Waiter/Waitress position. Understand the responsibilities and the skills required, such as excellent communication and guest contact skills.
Tailor Your CV: Customise your CV to highlight relevant experience in food and beverage service. Emphasise any previous roles in similar environments, especially if you have experience in private clubs, and showcase your knowledge of food and wine.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for providing exceptional service. Mention why you want to work at Four Seasons and how your values align with their commitment to luxury and genuine heart.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Four Seasons Hotels and Resorts
✨Know the Club's Values
Familiarise yourself with the core values of Four Seasons and Ten Trinity Square. Understanding their commitment to luxury and genuine heart will help you align your answers with what they value in their team members.
✨Showcase Your Experience
Be prepared to discuss your previous experience in food and beverage service. Highlight any specific instances where you provided exceptional service or handled challenging situations, as this will demonstrate your capability for the role.
✨Demonstrate Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly. You might be asked situational questions, so think about how you would communicate effectively with both guests and team members.
✨Ask Insightful Questions
Prepare thoughtful questions about the club and its operations. This shows your genuine interest in the position and helps you understand if it's the right fit for you. Consider asking about the team culture or opportunities for growth within the club.
