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For Companies At a Glance
- Tasks: Join our team to create memorable experiences for customers in a fun environment.
- Company: Mecca is a leading bingo club operator in the UK, known for great food and entertainment.
- Benefits: Enjoy competitive pay, paid breaks, discounts, and access to an Employee Rewards platform.
- Why this job: Be part of a vibrant team that values fun, adaptability, and genuine customer care.
- Qualifications: We value attitude over experience; bring your friendly smile and communication skills!
- Other info: Opportunities for funded apprenticeships and a supportive work culture await you.
This is a fantastic opportunity to join Mecca at one of our venues. Mecca is a leading operator of bingo clubs in the UK, offering great-value food, drinks, and live entertainment. Join us to be part of an amazing team and help provide our customers with a memorable experience!
What’s in it for you?
- Competitive pay
- Paid breaks
- Industry-leading Employee Rewards platform with savings on travel, restaurants, shopping, and more
- 50% discount on food and soft drinks for you and up to three friends (across Grosvenor venues too!)
- Company Sick Pay Scheme
- Pension
- Life Assurance
- Employee Assistance Programme and access to in-venue Mental Health First Aiders
- Opportunity to complete a funded Apprenticeship
- Uniform provided
Job Description
Our Team Members are trained to perform all roles necessary to look after our customers. We seek fun, adaptable, caring, and hardworking individuals to join our team. We value cheeky, chatty, genuine personalities who are committed to creating a welcoming environment that feels like family. Your adaptability will enable you to work across different sections of the venue and with diverse people. You enjoy working hard, listening to customers, and finding ways to make their visits special. A friendly smile and a commitment to fun and excitement are essential. You will embody our STARS values: Service, Teamwork, Ambition, Responsibility, and Solutions, helping to bring excitement and entertainment to our customers and communities.
Qualifications
- Attitude is more important than experience; we seek caring, fun, adaptable, hardworking individuals who enjoy looking after customers and thrive in a cheeky, chatty environment.
- Good communication skills
- A friendly smile for everyone
Team Member employer: Mecca
Contact Detail:
Mecca Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Show your personality! When you meet with us, let your cheeky and chatty side shine through. We’re looking for genuine individuals who can create a welcoming atmosphere, so don’t be afraid to let your fun side show.
✨Tip Number 2
Demonstrate your adaptability. Be ready to discuss how you've successfully worked in different roles or environments before. We value team members who can switch gears and help out wherever needed.
✨Tip Number 3
Emphasise your customer service skills. Share specific examples of how you've gone above and beyond to make someone's experience special. This aligns perfectly with our commitment to providing memorable experiences.
✨Tip Number 4
Familiarise yourself with our STARS values: Service, Teamwork, Ambition, Responsibility, and Solutions. Think about how you embody these values in your daily life and be prepared to share those insights during your conversation with us.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Mecca's values and culture. Highlight your adaptability, fun personality, and commitment to customer service in your application to show that you align with their ethos.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any previous roles where you've worked in customer service or team environments, showcasing your ability to create a welcoming atmosphere.
Craft a Personal Cover Letter: Write a cover letter that conveys your enthusiasm for the role. Share specific examples of how you've demonstrated the STARS values in past experiences, and express your eagerness to contribute to the Mecca team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your tone is friendly and engaging, reflecting the cheeky and chatty environment Mecca promotes.
How to prepare for a job interview at Mecca
✨Show Your Personality
Since Mecca values cheeky, chatty, and genuine personalities, make sure to let your true self shine during the interview. Share anecdotes that highlight your fun side and how you connect with others.
✨Emphasise Adaptability
The role requires working across different sections of the venue. Be prepared to discuss examples from your past where you've successfully adapted to new situations or worked with diverse teams.
✨Demonstrate Customer Focus
Highlight your commitment to customer service by sharing specific instances where you've gone above and beyond to create a memorable experience for customers. This aligns perfectly with the company's focus on providing exceptional service.
✨Familiarise Yourself with STARS Values
Understand and embody the STARS values: Service, Teamwork, Ambition, Responsibility, and Solutions. Be ready to discuss how these values resonate with you and how you can apply them in your role as a Team Member.
