At a Glance
- Tasks: Engage customers with personalised styling advice and product knowledge.
- Company: Join Free People, a vibrant brand known for its unique fashion and inclusive culture.
- Benefits: Enjoy perks like medical, dental, vision, generous discounts, and flexible hours.
- Why this job: Be part of a dynamic team that values creativity, collaboration, and customer connection.
- Qualifications: Passion for the brand, customer service experience, and teamwork skills required.
- Other info: Flexible hours including nights and weekends; perfect for students!
Location: This position is located at 214 Summit Blvd, Birmingham, Alabama, 35243 United States.
Role Summary: A Stylist contributes to driving sales through providing a genuine experience to each customer.
Role Responsibilities:
- Brand Experience: Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace. Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way. Utilises technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective.
- Teamwork + Communication: Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others. Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses. Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
- Visual + Business Operations: Maintains Free People’s visual and operational standards while keeping the focus on the customer. Supports the shipment process to gain awareness of product including what’s new and what’s reship. Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.
Role Qualifications:
- Love for the FP brand
- Experience in customer service
- Experience being a team player
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks: URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!
Pay Range: Starting from USD $12.00/Hr.
EEO Statement: URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment.
Free People Stylist employer: Urban Outfitters, Inc.
Contact Detail:
Urban Outfitters, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Free People Stylist
✨Tip Number 1
Familiarise yourself with the Free People brand and its values. Understanding their aesthetic and customer base will help you connect with potential customers and demonstrate your passion during the interview.
✨Tip Number 2
Engage with the Free People community online. Follow their social media accounts, participate in discussions, and stay updated on current trends. This will not only enhance your product knowledge but also show your enthusiasm for the brand.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from your past experiences where you provided exceptional service or resolved conflicts, as these stories can highlight your suitability for the Stylist role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Free People Stylist
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Free People's brand values and aesthetic. This will help you tailor your application to reflect your alignment with their culture and customer experience.
Highlight Relevant Experience: Emphasise any previous customer service roles or experiences that showcase your ability to connect with customers. Mention specific instances where you provided exceptional service or contributed to a team environment.
Showcase Your Passion: Express your love for the Free People brand in your application. Share why you are drawn to their products and how you can contribute to enhancing the customer experience.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to highlight skills and experiences that directly relate to the Stylist role. Use keywords from the job description to demonstrate your fit for the position.
How to prepare for a job interview at Urban Outfitters, Inc.
✨Show Your Passion for the Brand
Make sure to express your love for the Free People brand during the interview. Share specific products or collections you admire and explain why they resonate with you. This will demonstrate your genuine interest and alignment with the company's values.
✨Prepare for Customer Interaction Scenarios
Anticipate questions about how you would handle various customer interactions. Think of examples from your past experiences where you provided excellent customer service, resolved conflicts, or created a memorable shopping experience. This will showcase your ability to connect with customers.
✨Emphasise Teamwork and Collaboration
Since teamwork is crucial in this role, be ready to discuss your experiences working in a team environment. Highlight instances where you contributed positively to group dynamics or collaborated on projects, as this will show that you can thrive in a people-first philosophy.
✨Familiarise Yourself with Current Trends
Stay updated on current fashion trends and how they relate to Free People's offerings. Being knowledgeable about what's in style will not only impress your interviewers but also prepare you to engage customers effectively with relevant advice and product knowledge.