Branch Manager

Branch Manager

Orpington Full-Time 36000 - 60000 £ / year (est.)
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At a Glance

  • Tasks: Lead a dynamic team to drive sales and exceed customer expectations.
  • Company: Join City Plumbing, a leader in plumbing and heating products with a bright future.
  • Benefits: Enjoy bonuses, discounts, flexible working, and a supportive culture focused on your growth.
  • Why this job: Be part of an inclusive environment where your leadership can shine and make a real impact.
  • Qualifications: Looking for a proactive leader with strong communication skills and a passion for sales.
  • Other info: We celebrate diversity and encourage you to bring your whole self to work!

The predicted salary is between 36000 - 60000 £ per year.

Come and join us as a results driven Branch Manager to deliver sales and exceed customer expectations whilst leading a hugely successful branch team.

The Role:

As a Branch Manager, you will be a natural leader with excellent communication and organisation skills, enabling you to motivate and develop your team. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!, Effective management of the team and resource

Setting the standard of a sales orientated culture

Delivering against sales and customer demands while maximising profitability

Maximising margin and net profit

Keeping everyone safe

Build and maintain relationships with new and existing trade and retail customers

Ability to interpret and analyse financial and statistical information

You:

As a Branch Manager, you’ll have an innovative and agile approach to identify growth opportunities. You’ll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.

Skills and competencies

Tenacity and resilience

A pro-active approach to sales, with a strong desire and ability to win and grow new business

Experience of customer relationship management and developing a true partnership approach

Excellent communication skills

Self confident and self motivated, with the ability to work on own initiative or as part of a wider team

Ability to interpret financial and statistical information

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

Bonus

Discounts, savings and cash back at numerous retailers

Life assurance

Extended family policy including maternity, paternity, additional annual leave and more

Mental Health First Aiders and Employee Assistance Programme, we look out for each other

Complete induction and a company that lets you grow and encourages development

Financial education and loans

Flexible working options

A business striving to create an environment of inclusion so everyone can be their true self

And more!

BelongWithUs

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an ffer of employment.

Branch Manager employer: City Plumbing

At City Plumbing, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that empowers our Branch Managers to lead successful teams while exceeding customer expectations. With a comprehensive benefits package, including flexible working options, mental health support, and opportunities for professional growth, we ensure our employees feel valued and motivated. Join us in a dynamic environment where your contributions are recognized, and you can truly make a difference in the lives of our customers and colleagues alike.
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Contact Detail:

City Plumbing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Manager

✨Tip Number 1

Showcase your leadership skills during the interview. Prepare examples of how you've successfully motivated and developed a team in the past, as this is crucial for the Branch Manager role.

✨Tip Number 2

Familiarize yourself with the plumbing and heating industry. Understanding the products and services we offer will help you connect with customers and demonstrate your expertise.

✨Tip Number 3

Highlight your sales achievements. Be ready to discuss specific instances where you've identified growth opportunities and successfully capitalized on them to drive results.

✨Tip Number 4

Emphasize your commitment to inclusivity and teamwork. Share experiences that illustrate how you've fostered an inclusive environment and built strong relationships within your team.

We think you need these skills to ace Branch Manager

Leadership Skills
Excellent Communication Skills
Organizational Skills
Sales Orientation
Customer Relationship Management
Financial Analysis
Team Motivation
Proactive Sales Approach
Resilience and Tenacity
Ability to Build Rapport
Problem-Solving Skills
Integrity and Honesty
Collaboration Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your leadership experience and sales achievements. Use specific examples that demonstrate your ability to motivate a team and exceed customer expectations.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the role of Branch Manager. Discuss how your innovative approach and commitment to integrity align with the company's values and goals.

Showcase Relevant Skills: Emphasize your communication skills and ability to build relationships. Provide examples of how you've successfully managed teams and interpreted financial information in previous roles.

Research the Company Culture: Familiarize yourself with City Plumbing's commitment to inclusivity and employee development. Mention in your application how you can contribute to and enrich their workplace culture.

How to prepare for a job interview at City Plumbing

✨Show Your Leadership Skills

As a Branch Manager, you'll need to demonstrate your natural leadership abilities. Share examples of how you've successfully motivated and developed teams in the past, highlighting your communication and organizational skills.

✨Emphasize Sales Experience

Be prepared to discuss your proactive approach to sales. Talk about specific instances where you identified growth opportunities and how you capitalized on them to drive results and exceed customer expectations.

✨Build Rapport Quickly

Since building relationships is key in this role, practice how you can quickly establish trust with customers and team members. Share stories that showcase your ability to connect with others and create lasting partnerships.

✨Demonstrate Financial Acumen

You should be able to interpret and analyze financial and statistical information effectively. Prepare to discuss how you've used data to inform your decisions and improve profitability in previous roles.

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  • Branch Manager

    Orpington
    Full-Time
    36000 - 60000 £ / year (est.)
    Apply now

    Application deadline: 2026-12-03

  • C

    City Plumbing

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