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- Tasks: Join our Retail & Admissions team, handling sales, till operations, and guest services.
- Company: Wicksteed Park is a vibrant amusement park with a rich heritage and a fun atmosphere.
- Benefits: Enjoy flexible hours, ride wristbands, discounts, and social events throughout the year.
- Why this job: Experience a dynamic work environment where no two days are the same and personal development is encouraged.
- Qualifications: Must be organised, have good communication skills, and be ready to learn and adapt.
- Other info: This is a seasonal role with varying hours; weekend availability is essential.
The Retail & Admissions team operate out of multiple locations across the Park. These include Shops, Photography Kiosks, Admissions Office, and Guest Information. There are various aspects to this role that could see you working in all, some, or just one area of the role. In all cases, you will receive in-house training and continued support to carry out your duties to the standards expected. Be prepared to occasionally be working outside for all or part of the day whatever the weather!
Key Responsibilities
- You’ll be involved in sales, till operations, merchandising, and keeping our gift shops and admissions areas clean and tidy.
- Assist with other duties as directed by the management team.
Skills and Qualifications
- Highly organised with attention to detail.
- Smart appearance and ability to always act as a good ambassador to Wicksteed Park.
- Effective communication skills (verbal and written).
- Safety conscious.
- Willingness to learn and be trained in IT systems.
- Understand and follow instructions/procedures.
- Ability to deal calmly with challenging situations whilst maintaining a professional and empathetic approach.
- Have the stamina to be ‘on your feet’ all day.
What’s in it for me?
- A flexible and fun working environment; no two days are the same at Wicksteed Park.
- Personal Development; from induction to training to learning something truly unique about our own heritage. We are passionate about creating an environment where everyone can develop.
- Being part of a fantastic team where we all work hard to achieve the best results and are recognised for our achievements.
- Social events throughout the year; we really enjoy the opportunity to get together.
- Ride wristbands and discounts on events run by Wicksteed Park, giving you the opportunity to truly appreciate what we have to offer.
We are looking for people who can work flexibly. This is a seasonal role and hours will vary with the needs of the business and our ride opening. There is availability for weekend work and hours during the week during peak season. Pay will be in line with National Minimum Wage.
Retail and Admissions Assistant employer: Wicksteed Park
Contact Detail:
Wicksteed Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail and Admissions Assistant
✨Tip Number 1
Familiarise yourself with Wicksteed Park's history and attractions. This knowledge will not only help you engage with guests but also demonstrate your enthusiasm for the role during any interviews or discussions.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about customer service scenarios. Being able to articulate how you would handle various situations can set you apart from other candidates.
✨Tip Number 3
Show your willingness to learn by researching common retail and admissions processes. Understanding basic till operations and merchandising strategies can give you a head start and show your proactive attitude.
✨Tip Number 4
Prepare for the physical demands of the job by staying active and getting used to being on your feet for long periods. This will not only help you perform better but also demonstrate your readiness for the role.
We think you need these skills to ace Retail and Admissions Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, customer service, or any roles that demonstrate your organisational skills and attention to detail. Mention any previous work where you had to deal with challenging situations calmly.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the unique environment at Wicksteed Park. Highlight your effective communication skills and willingness to learn, as these are key attributes for the position.
Showcase Flexibility: Since this is a seasonal role, emphasise your availability to work flexible hours, including weekends. Mention any previous experience in similar roles where you adapted to changing schedules.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Wicksteed Park
✨Show Your Enthusiasm for the Role
Make sure to express your excitement about working in a dynamic environment like Wicksteed Park. Highlight your passion for customer service and how you enjoy engaging with guests, as this role is all about creating a positive experience.
✨Demonstrate Your Organisational Skills
Since the role requires being highly organised, prepare examples from your past experiences where you successfully managed multiple tasks or maintained a tidy workspace. This will show that you can handle the responsibilities of the position effectively.
✨Prepare for Challenging Situations
Think of scenarios where you had to deal with difficult customers or unexpected challenges. Be ready to discuss how you remained calm and professional, as this is crucial for the Retail and Admissions Assistant role.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the team and the company culture. Inquire about training opportunities or how the team collaborates during busy periods, which demonstrates your willingness to learn and be part of the team.
