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- Tasks: Install and maintain large format printers while delivering engaging training sessions.
- Company: Join a specialist supplier of high-end print and cutting technology.
- Benefits: Enjoy 26 days holiday, bank holidays, and a company car.
- Why this job: Build lasting client relationships and work with leading brands in a dynamic role.
- Qualifications: Experience with large format print machinery and strong communication skills required.
- Other info: Flexible travel across the South and Home Counties is necessary.
The predicted salary is between 24000 - 40000 £ per year.
Location: Southern Based / Home Counties preferred
Salary: Up to £40,000 DOE
Company Car
Benefits: 26 Days Holiday, Bank Holidays
We’re supporting a specialist supplier of high-end large format print and cutting technology as they look to grow their expert team with a highly personable and customer-focused Field Service Engineer. This is a dual role – not just about servicing machines, but also delivering engaging, hands-on training and building long-lasting client relationships.
What You'll Be Doing:
- Installing and maintaining large format printers and cutting machinery
- Delivering structured training sessions to end users – both hardware and software
- Working with market-leading brands such as EFI, Canon, Mimaki and more
- Advising and supporting users on RIP/workflow software including Onyx, Caldera, Enfocus, and Fiery
- Providing clear technical support while promoting efficiency and uptime across client sites
What You’ll Need:
- Experience with large format print and/or finishing machinery as an engineer
- Confident in diagnosing faults and carrying out repairs
- Strong communication and training skills – you’ll be a key point of contact for users
- Comfortable with RIP/software setup, workflow advice, and system optimisation
- Full UK driving licence and flexible to travel across the South / Home Counties and further
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Large Format Print & Cutting Machinery
✨Tip Number 1
Familiarise yourself with the specific large format print and cutting machinery brands mentioned in the job description, such as EFI, Canon, and Mimaki. Having hands-on experience or knowledge about these brands will give you an edge during interviews.
✨Tip Number 2
Brush up on your technical support skills, especially regarding RIP and workflow software like Onyx and Caldera. Being able to discuss how you've optimised systems or solved technical issues in the past can demonstrate your expertise.
✨Tip Number 3
Prepare to showcase your communication and training abilities. Think of examples where you've successfully trained others or built strong client relationships, as this role heavily emphasises those skills.
✨Tip Number 4
Since the role requires travel across the South and Home Counties, be ready to discuss your flexibility and willingness to travel. Highlight any previous roles where travel was a component, as it shows your adaptability.
We think you need these skills to ace Field Service Engineer - Large Format Print & Cutting Machinery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with large format print and cutting machinery. Include specific examples of fault diagnosis, repairs, and any training you've delivered to showcase your skills.
Craft a Compelling Cover Letter: Write a cover letter that emphasises your customer-focused approach and ability to build relationships. Mention your experience with the brands and software listed in the job description to demonstrate your fit for the role.
Showcase Technical Skills: In your application, clearly outline your technical skills related to RIP/software setup and workflow optimisation. Providing examples of how you've improved efficiency in previous roles can set you apart.
Highlight Communication Abilities: Since strong communication skills are essential for this role, include instances where you've successfully trained users or provided technical support. This will illustrate your capability to engage with clients effectively.
How to prepare for a job interview at Click To Hired
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with large format print and cutting machinery. Highlight specific examples of faults you've diagnosed and repairs you've carried out, as this will demonstrate your technical skills and problem-solving abilities.
✨Emphasise Your Communication Skills
Since the role involves delivering training sessions and providing support, it's crucial to showcase your strong communication skills. Prepare to share examples of how you've effectively communicated complex information to clients or colleagues in the past.
✨Demonstrate Your Customer-Focused Approach
This position requires building long-lasting client relationships. Be ready to discuss how you've successfully engaged with customers in previous roles, focusing on your ability to understand their needs and provide tailored solutions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as troubleshooting a machine failure or conducting a training session. Practising responses to these scenarios can help you articulate your thought process and approach effectively.
