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- Tasks: Drive to customer sites, collect waste, and maintain hygiene in healthcare facilities.
- Company: Join phs Group, the UK's top hygiene services provider since 1963.
- Benefits: Enjoy a competitive salary, no weekend work, and perks like discounts and a wellbeing helpline.
- Why this job: Make a real impact in healthcare while developing your career in a supportive environment.
- Qualifications: Must have a full UK driving license and ideally hold ADR Class 6 certifications.
- Other info: We encourage diversity and welcome candidates from all backgrounds.
The predicted salary is between 20500 - 30000 £ per year.
As a technician, you play a key role in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills help keep our customers satisfied and loyal.
As a Service Technician in our Healthcare division, your time will be divided between driving prearranged routes to customer locations (using an efficient routing system) and servicing products at customer premises. This includes supporting the nation's Covid testing stations by collecting waste, but your primary role is to maintain hygiene and freshness in our customers' facilities.
A typical day involves:
- Driving to customer sites on your assigned route.
- Emptying Euro Bins containing offensive waste.
- Collecting pharmaceutical waste, hazardous waste, and sharps containers.
- Supporting Covid testing stations by collecting sealed waste.
- Replacing or emptying other products in healthcare facilities.
- Completing hazardous consignment and transfer notes.
- Returning daily to your depot to unload collected waste.
The ideal candidate:
- Has patience for traveling between customers, even during busy times with traffic.
- Can work flexibly between 6 am and 6 pm, 40 hours per week.
- Holds a full UK manual driving license for at least 12 months with no more than 6 points.
- Does not have DR/DD/CD/TT/IN/AC endorsements in the past 5 years.
- Preferably holds a current ADR Class 6, 6.1 & 6.2 certification.
Benefits include:
- Salary of £25,590 based on a 40-hour week, Monday to Friday.
- No weekend scheduled work.
- 13 pay periods per year (every 4 weeks).
- Overtime opportunities.
- A dedicated company vehicle.
- Career development opportunities.
- PHS Perks discount card at over 850 retailers.
- 24-hour wellbeing helpline.
- Pension scheme.
- 23 days holiday plus bank holidays (total 31 days).
We welcome candidates from all backgrounds and aim to increase diversity, particularly encouraging more female technicians in this location.
About phs: Founded in 1963, phs Group is the UK's leading hygiene services provider, serving over 120,000 customers across various sectors including washrooms, healthcare, and floorcare, in the UK, Spain, and Ireland. Our services include hygiene consumables, workwear, waste management, and compliance solutions. We are committed to fostering an inclusive environment where all staff can bring their true selves to work without fear of discrimination.
Contact Detail:
PHS Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Service Technician
✨Tip Number 1
Familiarise yourself with the specific routes and locations you might be servicing. Understanding the geography and traffic patterns can help you demonstrate your ability to manage time effectively during the interview.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily relies on maintaining customer satisfaction. Think of examples from your past experiences where you successfully handled customer interactions or resolved issues.
✨Tip Number 3
If you have an ADR Class 6, 6.1 & 6.2 certification, make sure to highlight it during your discussions. If not, consider obtaining it before applying, as it could set you apart from other candidates.
✨Tip Number 4
Show your flexibility and willingness to work varied hours by preparing to discuss how you can adapt to the demands of the job. Being open about your availability can make a positive impression on the hiring team.
We think you need these skills to ace Healthcare Service Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Healthcare Service Technician. Highlight key skills such as customer service, flexibility, and driving experience in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous roles in customer service or waste management, and ensure you mention your driving licence details clearly.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working for phs and how your background makes you a suitable candidate for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at PHS Group Ltd.
✨Showcase Your Customer Service Skills
As a Healthcare Service Technician, you'll be the face of the company. Make sure to highlight your previous customer service experiences and how you've successfully handled challenging situations. This will demonstrate your ability to keep customers satisfied and loyal.
✨Familiarise Yourself with Waste Management Procedures
Understanding the specifics of waste management, especially in healthcare settings, is crucial. Brush up on the types of waste you'll be handling, such as pharmaceutical and hazardous waste, and be prepared to discuss relevant regulations and best practices during the interview.
✨Demonstrate Flexibility and Reliability
The role requires flexibility in working hours and reliability in managing routes. Be ready to discuss your availability and any past experiences where you had to adapt to changing schedules or handle unexpected challenges while maintaining a high level of service.
✨Highlight Your Driving Experience
Since a full UK manual driving licence is essential for this position, make sure to mention your driving experience. Discuss your familiarity with navigating routes efficiently and any relevant certifications, like the ADR Class 6, 6.1 & 6.2, if you have them.
