Campaign Executive

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend-setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit... a day includes:

We are seeking a highly motivated Campaign Manager to join our newly formed Retail Media team. We are going through a very exciting period of growth and therefore require a highly motivated, organised, and personable individual to manage the execution and optimisation of our clients' Retail Media Campaigns. You will report into the Senior Campaign Manager and will be the second hire on the team. The team is expected to grow quickly in its first year of operation. Together with the Senior Campaign Manager, you will start to build out a best-in-class Retail Media experience for one of the UK's largest Health & Beauty brands. This is a unique opportunity to work with some of the world's most recognisable Health & Beauty brands within the football space, joining a fun and dynamic team who play a critical role in the growth of the company.

This role will give you a platform to develop both your own and the digital marketing team's reputation internally, and globally within AS Watson Group, given the importance of eCommerce in the business. Given this is a new role in a new team you will be on a steep learning curve as we all learn together. This is also an excellent opportunity for the right person to impose their own footprint on the role and build towards a successful Retail Media Agency.

Key Responsibilities:

• Manage sponsored products and display (on-site and off-site) advertising campaigns on behalf of leading Health & Beauty brands.
• Interface with Brand, In-House Media or External Media Agency teams.
• Setup campaigns in the platform, interfacing with internal AdOps teams where required.
• Monitor and optimise campaigns while they are running, ensuring advertisers meet their campaign objectives, maximise performance and re-invest.
• Provide post-campaign reporting.
• Solving any client issue/bug on campaign: troubleshooting issues and liaising and working closely with Business Intelligence and Technical Solutions team to go deeper.
• Performing admin tasks such as creating IOs and tickets.
• Delivering PCA's with clients demonstrating deep understanding of campaign performance and how best to optimise going forward.
• Provide world-class customer service to drive revenue with new and existing customers.
• Maintain extensive product knowledge through internal relationships across product and client service teams.
• Internally escalating any issues and concerns raised by clients.
• Work closely with our technology provider, Criteo.
• Understanding what our key competitors are doing in the digital space and developing plans to ensure we remain competitive.

Here's what you'll need:

• Ideal candidates would have Retail Media experience but this is not essential.
• It is essential to have managed campaigns at a high performing agency, platform or in-house team.
• Knowledge of the Retail media landscape preferred.
• Knowledge of digital media landscape and language.
• Experience in a similar role.
• Entrepreneurial with the ability to influence key stakeholders to drive success.
• Experience in budget management and turning around campaigns within a fast-paced environment.
• You enjoy being client-facing and proactive!

Here's what's in it for you:

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays).
• 2 staff discount codes for yourself and a family member or friend.
• 30% discount on Superdrug Own Brand Products both in store and online.
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
• Company pension matching and bonus.
• We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes.
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support.

Come and be part of something special.

Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.