EE Guide

1 week ago Be among the first 25 applicants

Store Manager @ EE | Counseling Psychology

Company Description

EE, part of BT Group, is the largest and most advanced mobile communications company in the UK. We deliver mobile and fixed communications services and run the UK\’s biggest and fastest mobile network. With more than 550 shops across the UK, we are committed to creating an outstanding place to work for our 13,000 employees. Recognized for our excellence, we have received numerous awards, including being ranked the UK\’s best overall network by RootMetrics and winning Best Network at various industry awards.

Role Description

This is a full-time on-site role for an EE Guide, located in Edmonton Green. The EE Guide will be responsible for providing exceptional customer service, assisting customers with their mobile and fixed communication needs, and ensuring a positive in-store experience. Daily tasks include engaging with customers, demonstrating products and services, handling inquiries, and resolving any issues. Additionally, the EE Guide will contribute to achieving sales targets and maintaining store presentation standards.

Qualifications

• Excellent customer service and interpersonal skills
• Effective communication and active listening abilities
• Sales experience and the ability to achieve sales targets
• Problem-solving skills and attention to detail
• Knowledge of mobile and fixed communication services is a plus
• Ability to work effectively in a team environment
• Flexibility to work weekends and holidays as needed
• Proficiency in using point-of-sale systems and other store technology

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Industries
• Telecommunications

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