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- Tasks: Drive and valet vehicles while providing top-notch customer service.
- Company: Join U-Drive, a family-owned vehicle rental company with 43 years of trusted service.
- Benefits: Enjoy 30 days annual leave, employee discounts, and training opportunities.
- Why this job: Be the face of our business, thrive in a dynamic environment, and make customers smile.
- Qualifications: Must have a full UK driving license and excellent customer service skills.
- Other info: Work a 45-hour week on a rolling rota, including weekends at our Southampton branch.
U-Drive are looking for a friendly and ‘can-do' driver/valeter who thrives in a customer-focussed environment for our Fareham branch! If you have a full UK driving license, a great attitude and a love of customer service whilst confidently operating a range of vehicles, we would love to hear from you.
As a Driver/Valeter at U-Drive, you will play a crucial role in the efficient operation of our Fareham branch, working a 45-hour week on a Monday to Saturday rolling rota. Weekend work will be from our Southampton Branch. This position sees you out and about in all weathers, acting as the face of our business to our customers. You will have driving responsibilities alongside vehicle valeting tasks, to ensure our rental vehicles are well-maintained and customer ready. Whether delivering vehicles to branches or directly to customers, your attention to detail and commitment to customer service are paramount.
Key Responsibilities
- Drive, deliver, and/or collect vehicles as directed
- Clean and valet vehicles to U-Drive standards
- Conduct end-of-hire vehicle checks for damage
- Complete drivers' logs and branch sign-in/out
- Perform Pre-Rental and Post-Rental Vehicle Inspections, reporting faults and damage
- Park vehicles in designated areas
- Assist customers by showcasing vehicles and explaining controls
About You
The ideal candidate will have:
- Full UK driving license
- Positive "can do" attitude and strong work ethic
- Excellent customer service skills and effective communication
- Team player with honesty and trustworthiness
- Ability to prioritise and deliver in a fast-paced environment - someone who 'makes it happen'
- Professional presentation
- Prompt and courteous response to queries
Benefits
With a 43-year history, U-Drive is a trusted family-owned vehicle rental company specializing in high-quality cars, LCVs, and specialist vehicles across the UK. We take pride in delivering excellent service to both business customers and private hirers.
Benefits include:
- 30 days annual leave (inclusive of bank holidays), increasing with length of service
- Employee discount on U-Drive rental vehicles, including discounts for friends and family
- Company-sponsored training and development opportunities
- Access to Employee Discount Program offering savings at over 3,000 retailers
- Employee Assistance Program in partnership with Health Assured
- On-site parking where available
Contact Detail:
U-Drive Vehicle Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver/Valeter- Fareham
✨Tip Number 1
Familiarise yourself with U-Drive's values and customer service standards. Understanding what they prioritise will help you align your approach during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Showcase your driving experience and any relevant vehicle knowledge. Be prepared to discuss specific vehicles you've driven or valeted, as this will highlight your confidence and capability in handling their fleet.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond for a customer, as this will illustrate your 'can-do' attitude and commitment to customer satisfaction.
✨Tip Number 4
Be ready to discuss how you handle fast-paced environments. U-Drive values efficiency, so share experiences where you successfully managed multiple tasks or tight deadlines while maintaining quality service.
We think you need these skills to ace Driver/Valeter- Fareham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and driving roles. Emphasise your full UK driving licence and any previous valeting or vehicle maintenance experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your positive attitude and 'can-do' spirit. Mention specific examples of how you've excelled in customer-focused environments and how you can contribute to U-Drive's success.
Highlight Key Skills: In your application, clearly outline your excellent communication skills, teamwork abilities, and attention to detail. These are crucial for the Driver/Valeter role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is vital for this position.
How to prepare for a job interview at U-Drive Vehicle Hire
✨Show Your Customer Service Skills
Since U-Drive values customer service highly, be prepared to share examples of how you've provided excellent service in previous roles. Highlight your ability to communicate effectively and handle customer queries with a positive attitude.
✨Demonstrate Your Driving Experience
Make sure to discuss your driving experience and any relevant qualifications you have. Mention your familiarity with different types of vehicles and your commitment to safe driving practices, as this is crucial for the role.
✨Emphasise Your Attention to Detail
As a Driver/Valeter, attention to detail is key. Be ready to talk about how you ensure vehicles are clean and well-maintained. You might want to provide examples of how you've successfully completed similar tasks in the past.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Think of scenarios where you had to prioritise tasks or deal with unexpected challenges, and be ready to explain how you handled them.
