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- Tasks: Lead research projects, design questionnaires, and deliver actionable insights.
- Company: Toluna is a global leader in research and insights, empowering businesses with data-driven decisions.
- Benefits: Enjoy competitive pay, great benefits, and opportunities for growth in a diverse workplace.
- Why this job: Join a dynamic team, mentor others, and make a real impact in the world of insights.
- Qualifications: 8+ years in quantitative market research; strong communication and analytical skills required.
- Other info: Embrace a culture of ownership, curiosity, and empathy while working globally.
The predicted salary is between 43200 - 72000 £ per year.
About us: Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights.
Introduction: As a Senior Research Manager, you will take a leading role in managing research projects, acting as the primary client contact and an internal subject matter expert. You will design and execute research strategies that address complex business challenges, delivering actionable insights that drive growth. With robust expertise in consumer insights, product innovation, branding, and advertising, you will be pivotal in mentoring junior researchers and enhancing team performance while maintaining the gold standard of multi-country studies.
Responsibilities:
- Client and Project Management
- Design research questionnaires that meet project objectives in consultation with clients.
- Lead and manage end-to-end research projects, including survey design, data analysis, and results presentation.
- Analyze and transform data into clear, story-driven reports and presentations that address clients’ research, commercial, and communication goals.
- Work closely with internal operations teams to oversee survey deployment, data collection, and analysis processes and manage timelines, efficiency and budget.
- Strong understanding of client business needs and deliver tailored solutions.
- Act as a thought leader and research expert, demonstrating deep knowledge in consumer insights on topics like product innovation, branding, and advertising.
- Stay updated with industry trends and contribute to business growth by suggesting new methodologies and solutions.
- Contribute to business development by supporting proposals, pitches, and account growth initiatives.
- Mentor and coach junior researchers, providing guidance on project execution, data analysis, and storytelling techniques.
- Review and sign off on team deliverables to ensure excellence.
- Foster a collaborative, innovative, and supportive team environment.
Your Profile:
- 8+ years of experience in quantitative market research, preferably on agency side.
- A results-driven, can-do attitude with a passion for research excellence.
- Strong organizational and project management skills, handling multiple tasks effectively.
- Excellent verbal and written communication skills in English; proficiency in Dutch is advantageous.
- Experience or education in fields such as Marketing, Business, Economics, Communications, Social Sciences, or similar areas. Formal degrees are welcome but not required.
- Proven expertise in designing, managing, and delivering complex research projects.
- Excellent analytical and storytelling skills with a focus on turning complex data into actionable insights and presenting these findings.
- Proven ability to build and manage client relationships.
- Robust coaching and mentoring abilities.
- Collaborative team player who thrives in a dynamic, fast-paced environment.
- Commitment to fostering an inclusive, empathetic, and transparent work culture.
Our Values:
- Acting with Ownership - Demonstrating individual accountability
- Bringing a forward mindset - Being action-oriented, bold and entrepreneurial
- Collaborating with Curiosity - Exhibiting teamwork through togetherness
- Discussing openly, committing jointly - Sharing your views openly
- Embracing empathy - Being egoless & caring
What we Offer:
At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board. Join our global team. We welcome big thinking and reward great work.
Senior Research Manager employer: Toluna
Contact Detail:
Toluna Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Research Manager
✨Tip Number 1
Familiarise yourself with Toluna's advanced technology platform and their approach to data-driven insights. Understanding their methodologies will help you speak confidently about how your experience aligns with their needs during interviews.
✨Tip Number 2
Network with current or former employees of Toluna on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations for the Senior Research Manager role.
✨Tip Number 3
Stay updated on the latest trends in quantitative market research and consumer insights. Being able to discuss recent developments or innovative methodologies during your interview will demonstrate your commitment to the field and your potential as a thought leader.
✨Tip Number 4
Prepare to showcase your mentoring and coaching experiences. As this role involves leading junior researchers, having specific examples ready will highlight your leadership skills and ability to foster a collaborative team environment.
We think you need these skills to ace Senior Research Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Research Manager position. Tailor your application to highlight your relevant experience in managing research projects and client relationships.
Craft a Compelling CV: Your CV should clearly showcase your 8+ years of experience in quantitative market research. Emphasise your project management skills, analytical abilities, and any relevant educational background. Use bullet points for clarity and impact.
Write a Strong Cover Letter: In your cover letter, express your passion for research excellence and how your skills align with Toluna's values. Mention specific examples of how you've successfully led research projects and mentored junior researchers in the past.
Highlight Your Communication Skills: Since excellent verbal and written communication skills are crucial for this role, ensure that your application reflects your ability to present complex data clearly. Consider including examples of reports or presentations you've created that demonstrate your storytelling skills.
How to prepare for a job interview at Toluna
✨Showcase Your Expertise
As a Senior Research Manager, it's crucial to demonstrate your deep knowledge in consumer insights, product innovation, and branding. Prepare specific examples from your past experiences that highlight your ability to design and execute complex research projects.
✨Prepare for Client Management Scenarios
Since you'll be acting as the primary client contact, think about how you would handle various client scenarios. Be ready to discuss how you've built and managed client relationships in the past, and how you can tailor solutions to meet their business needs.
✨Emphasise Your Mentoring Skills
Mentoring junior researchers is a key part of this role. Be prepared to talk about your coaching style and provide examples of how you've successfully guided team members in project execution and data analysis.
✨Stay Updated on Industry Trends
Demonstrating your awareness of current trends in market research will set you apart. Research recent advancements in methodologies or technologies that could benefit Toluna, and be ready to discuss how you can contribute to business growth through innovative ideas.
