Reception Manager

Social network you want to login/join with: Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide. We collaborate with major brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels of various sizes. What is in it for you? As part of the Aimbridge family, you will have access to a suite of benefits, including: Hotel discounts across our portfolio – Staff rates and up to 50% discount on food & beverage and spa services Wagestream – Stream up to 40% of your earned wages and set up automatic savings to support your financial wellbeing 24/7 access to our employee assistance program Career and lifestyle breaks – Take time off for key life events Volunteer days – Up to two days per year to support a charity of your choice A day in the life of… As Reception Manager, you will lead the Front Office operation, ensuring the delivery of an exceptional guest experience. You will handle customer inquiries and bookings promptly, courteously, and efficiently, always aiming to maximize revenue. Additionally, you will oversee recruitment and ongoing development of the front office team, setting departmental objectives and providing regular feedback. Based at the Mercure Hull Grange Park Hotel, you will be part of a passionate team that values quality over clock-watching. What do we need from you? The ideal candidate will have at least two years of hotel reception experience, preferably with management responsibilities. #J-18808-Ljbffr