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- Tasks: Assist the order processing team and manage invoice queries efficiently.
- Company: Join Protec Fire Detection PLC, a leader in fire safety solutions.
- Benefits: Enjoy part-time hours with flexible work-life balance and training opportunities.
- Why this job: Gain valuable experience in a supportive environment while contributing to customer satisfaction.
- Qualifications: NVQ Level 2 in Business & Administration or equivalent IT qualification preferred.
- Other info: Ideal for students seeking practical experience in a dynamic office setting.
The predicted salary is between 12000 - 18000 £ per year.
Client: Protec Fire Detection PLC
Location: Nelson, United Kingdom
Job Category: Other - EU work permit required: Yes
Job Reference: 53715164981c
Job Views: 4
Posted: 02.06.2025
Expiry Date: 17.07.2025
Job Description:
Typical Responsibilities:
- Main responsibility will be to assist the order processing team to ensure all orders are processed via our in-house PHP order portal in a timely manner.
- To assist in the processing and monitoring of all invoice queries, including actively pursuing timely resolutions with the relevant departments or personnel.
- To assist the processing of Account application forms and updating existing client accounts, thereby ensuring adherence to our company policies.
- To become fully competent, through in-house training, in the use of the Company’s computer systems to meet customer requirements and communicate accurate and valid information when conversing with both internal personnel and external customers.
- Any other duties commensurate with the role.
Person Specification:
Candidates shall be able to demonstrate the necessary qualifications, experience, skills, and traits to meet the requirements set below. Requirements for the role shall be evidenced on the application form and in the interview process.
Qualifications:
- Essential: NVQ Level 2 in Business & Administration or equivalent IT qualification
Experience:
- Essential: Experience of working in a busy office
Skills / Abilities:
- Essential: Excellent customer service skills
- Essential: Great telephone manner
- Essential: Competent using Microsoft Office packages including Word, Excel and Outlook
- Essential: The ability to maintain accurate records
- Essential: Good interpersonal skills and the ability to work as part of a team
Other:
- Essential: Commitment to confidentiality and data protection
Sales Ledger Administrator - Part Time (3 days per week) employer: Protec Fire Detection PLC
Contact Detail:
Protec Fire Detection PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Ledger Administrator - Part Time (3 days per week)
✨Tip Number 1
Familiarise yourself with the company's order processing system, especially if they use a specific PHP portal. Understanding how it works can give you an edge during the interview.
✨Tip Number 2
Brush up on your customer service skills, as this role requires excellent communication. Practising common scenarios can help you articulate your approach to resolving invoice queries effectively.
✨Tip Number 3
Highlight any experience you have in maintaining accurate records and managing data. Be prepared to discuss specific examples of how you've done this in previous roles.
✨Tip Number 4
Showcase your teamwork abilities by preparing examples of how you've successfully collaborated with others in a busy office environment. This will demonstrate your fit for the role.
We think you need these skills to ace Sales Ledger Administrator - Part Time (3 days per week)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Ledger Administrator position. Tailor your application to highlight how your skills and experience align with these specific needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in office administration or customer service roles. Mention specific tasks that relate to order processing, invoice management, or using Microsoft Office packages.
Showcase Your Skills: Make sure to demonstrate your excellent customer service skills and telephone manner in your application. Provide examples of how you've successfully communicated with customers or resolved issues in past roles.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Protec Fire Detection PLC
✨Showcase Your Customer Service Skills
As a Sales Ledger Administrator, excellent customer service skills are essential. Be prepared to share examples of how you've successfully handled customer queries or complaints in the past, demonstrating your ability to communicate effectively and resolve issues.
✨Demonstrate Your IT Competence
Since the role requires proficiency in Microsoft Office and other computer systems, make sure to highlight your experience with these tools. You might even want to mention specific tasks you've accomplished using Excel or Word that relate to order processing or record-keeping.
✨Prepare for Teamwork Questions
The job involves working closely with the order processing team, so expect questions about teamwork. Think of instances where you collaborated with colleagues to achieve a common goal, and be ready to discuss your role in those situations.
✨Understand the Company’s Policies
Familiarise yourself with Protec Fire Detection PLC's policies and procedures, especially regarding data protection and confidentiality. Showing that you understand and respect these policies will demonstrate your commitment to the role and the company.
