Field Service Engineer - Covering Postcode Area KA

Field Service Engineer – Covering Postcode Area KA Standing by our customers in times of energy transition. And standing by our colleagues in their times of their onboarding. Both count. Both are us. Company : Vaillant Group U.K. Ltd Location : Country : United Kingdom (GB) Brand : Vaillant What makes us special We provide our Service Engineers with state-of-the-art equipment to enable them to have the best working conditions available. (Company Van, fuel card, uniform, specialist tools, tablet, mobile phone) Work-life-balance – We offer you the opportunity to start and end your working day on your doorstep. For your convenience, any spare parts you need are delivered securely, direct to you. We offer our employees an attractive remuneration package , 25 days holiday plus bank holidays and bonus opportunities. We offer a generous pension scheme which enables our employees to have greater financial security when they do retire. For our employee’s peace of mind, we provide a death in service benefit and the option of subsidised private health care . What we achieve together Reporting to the Field Service Manager, you will carry out Servicing and Repairs on Vaillant Group brand products. This role will include fault finding on breakdown call outs and system work repairs. Providing Customer Service Excellence at every opportunity. Working towards KPI’s to support our Sales Department. Following procedures and processes set by Field Service and support Field Sales Initiatives. All activities above will be supported by a well-established team of Operational Support Technicians and training department. What makes us successful together The successful candidate will hold CCN1, HTR1, CENWAT1 & LPG ACS gas certificates and preferably live locally to the area. Excellent customer service skills are essential for this role. A high level of technical knowledge of the domestic gas range of group products and have effective communications and IT skills. An extremely flexible and adaptable approach is required to ensure our customer’s expectations are exceeded. This position requires a highly motivated individual from a field engineering background, whose knowledge and ability to understand and balance customer expectations with stakeholder needs will result in customer service excellence. The candidate must have an interest to grow their skills and knowledge to carry out work on any developing future technologies such as Renewable and Commercial products. Your Contact: Amanda Smith +44 7734 985 093 We care about our planet and aim to work carbon-neutrally; for this reason, we can only accept online applications. Let\’s save the environment together and eliminate paper applications. More about the Vaillant Group Follow us Legal notice Privacy Policy 2024 Vaillant Group #J-18808-Ljbffr