Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Field Engineer, managing maintenance and fault works while ensuring safety and quality.
- Company: Be part of a leading network operations company based in Kings Lynn, dedicated to excellent service.
- Benefits: Enjoy 25 days annual leave, a personal pension plan, and discounts on retail products.
- Why this job: Make a real impact in your community while developing your skills in a supportive environment.
- Qualifications: You need a valid driving license and relevant electrical engineering qualifications; experience is a plus.
- Other info: This role includes standby duties for up to 20 years, ensuring you gain valuable experience.
The predicted salary is between 44000 - 67000 £ per year.
This Field Engineer will report to the Lead Field Engineer and will work within Network Operations based in our Kings Kynn office. You will be a permanent employee and work as part of a team within the Eastern Region geographical area. Additionally, you will support Capital Programme, Connections, and Faults within the area. This includes liaison with customers, network operations and control, networks planning, management of field staff, and management of contractors.
Principal Accountabilities:
- Ensure safety management throughout all responsibilities.
- Responsible for the delivery of all maintenance, construction, and fault works to time, cost, and quality.
- Ensure staff comply with all procedures and work to a high standard of quality.
- Daily planning, coordination, and real-time responsibility for the efficient utilization of resources.
- Communicate with HV/LV control - submission of HV/LV switching log, complete HV/LV network operations in accordance with distribution safety rules and procedures.
- Ensure that the Asset Database - SAP is updated with completed work by the system.
- Support and provide technical support to field staff.
- Manage and resolve any contract actual issues, with the support of Contract Management.
- Produce Risk Assessments and Method Statements for the safe delivery of project work.
- Complete quality assurance checks of works completed and rectify any quality issues identified.
- Communicate with and manage relationships with our customers to meet their expectations wherever possible.
- Be prepared to assist other sections e.g. organizational changes, system emergencies as determined by your experience.
- Complete out of hours safety/emergency response (Standby).
Nature and Scope:
You will play an important role in the team to manage the delivery of all Maintenance, Capital Programme, Connections, and Faults work within a geographical area. Together with the scheduling team, Work Planner, Field Staff Supervisor, and Field Staff, you will deliver an excellent service to the customer, ensuring we meet the requirements of our Guaranteed Service Standards.
All new employees appointed to the Field Engineer roles within Network Operations will include a contractual requirement to undertake standby for a minimum period of 20 years, or up to the age of 55, whichever comes first. Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control, and those who might be affected by the work undertaken, i.e., public, visitors, and employees of other organizations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence, and application of requirements to work safely and without harming the environment.
Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly, where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to the maximum safe working load of the safety equipment that is used.
Salary and Requirements:
You will attract a salary of £51,245 - £76,229 per annum and a bonus of 3%. If you are successful, you will need to undertake a medical and DBS reference check.
Minimum Requirements:
- Band F (£51,245) = LV Field Engineer / Trainee Engineer
- Band E (£61,723) = 11k SAP (with ONC)
- Band D (£76,229) = 33kv SAP (with HNC)
- LV authorization on the EPN network
- IT literate including MRS, SAP, etc.
- Current valid driving license
Desirable Qualifications:
- ONC Electrical Engineering (or equivalent)
- NRSWA (City & Guilds) Supervisors certificate
- IOSH Managing Safely certificate
- Familiarity with MS Excel spreadsheets
- Organizational Awareness
- Customer Service
- Safety Management
- Flexibility
- Project Management
- Prioritization/Scheduling experience
Additional Benefits:
- 25 Days Annual Leave plus bank holidays
- Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
- Tenancy Loan Deposit scheme
- Tax efficient benefits: cycle to work scheme
- Season ticket loan
- Occupational Health support
- Switched On - scheme providing discount on hundreds of retailers' products.
- Discounted access to sports and social clubs
- Employee Assistance Programme.
Close Date: 29th January 2025.
Contact Detail:
jobs24.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and systems mentioned in the job description, such as SAP and HV/LV network operations. This knowledge will not only help you during the interview but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar companies. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your experience with safety management and quality assurance checks. Given the emphasis on these areas in the job description, showcasing relevant examples will set you apart from other candidates.
✨Tip Number 4
Demonstrate your customer service skills during the interview. Since the role involves managing relationships with customers, being able to articulate how you've successfully handled customer interactions in the past will be a strong asset.
We think you need these skills to ace Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Field Engineer role. Focus on your technical expertise, safety management experience, and any previous roles in network operations or project management.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Emphasise your ability to manage resources efficiently, communicate effectively with customers, and ensure safety compliance.
Showcase Relevant Qualifications: List any qualifications that meet or exceed the minimum requirements, such as ONC Electrical Engineering or NRSWA certifications. Highlight your IT literacy and familiarity with systems like SAP, as these are crucial for the role.
Demonstrate Problem-Solving Skills: In your application, provide examples of how you've successfully managed and resolved issues in past roles. This could include managing contractors, conducting risk assessments, or ensuring quality assurance in projects.
How to prepare for a job interview at jobs24.co.uk
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Field Engineer. Familiarise yourself with the key tasks such as safety management, maintenance delivery, and customer communication. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Technical Skills
Be prepared to discuss your technical qualifications and experience, especially with systems like SAP and MRS. Highlight any relevant certifications, such as ONC Electrical Engineering or IOSH Managing Safely, to show you meet the desirable qualifications.
✨Emphasise Safety Awareness
Given the importance of safety in this role, be ready to talk about your understanding of health and safety regulations. Share examples of how you've managed risks in previous roles, and your approach to ensuring compliance with safety standards.
✨Demonstrate Customer Service Skills
Since the role involves liaising with customers, it's crucial to showcase your customer service skills. Prepare examples of how you've successfully managed customer relationships and met their expectations in past positions.
