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- Tasks: Assist with processing claims and managing invoices in a dynamic team environment.
- Company: Join Britannia P&I, a reputable insurance association known for its supportive culture.
- Benefits: Enjoy hybrid working options and a collaborative team atmosphere.
- Why this job: Gain valuable experience in a regulated industry while developing essential skills in claims processing.
- Qualifications: Ideal for detail-oriented individuals with strong communication skills and a knack for numbers.
- Other info: Initial full-time office presence required for training; friendly team of 6 awaits you!
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a detail-oriented administrative professional to join us as a Claims Processing Assistant. This role will focus on assisting members of Britannia P&I, The Wren Insurance Association, and The Griffin Insurance Association with the payment and processing of claims. The Claims Processing team consists of 6 friendly members based in London, all reporting to the Head of Claims Processing. The team handles a variety of claims across international offices and works closely with departments such as Underwriting, Claims, Finance, and 3rd parties. This role reports directly to the Head of Claims Processing and is well-suited to a numerate individual with strong communication skills and a solid understanding of business systems and processes within a regulated environment. While we operate a hybrid working policy, the successful candidate may be required to work full-time in the office during the first 4 weeks of the induction period.
Responsibilities:
- Process third-party invoices and recoveries
- Raise debit notes to Members
- Review Member claims and raise corresponding credit notes
- Maintain supplier contact details/add new contact details onto the relevant system
- Respond to Members and Correspondents queries by telephone and email
- Develop a good understanding of processes and procedures, ensuring that we are adhering to our policies and SLAs
- Conduct sanction checks and call-back procedures for new bank accounts
- Assist with ad-hoc and quarterly reports
- Ad hoc duties as required
Claims Processing Assistant employer: Tindall Riley
Contact Detail:
Tindall Riley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Processing Assistant
✨Tip Number 1
Familiarise yourself with the claims processing workflow and the specific systems used in the industry. Understanding how claims are processed will give you an edge during interviews, as you'll be able to discuss relevant processes confidently.
✨Tip Number 2
Network with professionals in the insurance sector, especially those working in claims processing. Engaging with current employees or attending industry events can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your communication skills, both written and verbal. Since the role involves responding to queries from members and correspondents, being articulate and clear will help you stand out as a candidate.
✨Tip Number 4
Demonstrate your attention to detail by preparing for potential assessments or tests that may be part of the interview process. Practising with sample claims data or scenarios can showcase your ability to handle the responsibilities of the role effectively.
We think you need these skills to ace Claims Processing Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Claims Processing Assistant position. Highlight key skills such as attention to detail, communication, and numeracy in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous roles in administrative support, claims processing, or customer service, and include specific examples of your achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of business systems and processes, and how your skills can contribute to the Claims Processing team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Tindall Riley
✨Show Your Attention to Detail
As a Claims Processing Assistant, attention to detail is crucial. Be prepared to discuss examples from your past experiences where your meticulous nature helped prevent errors or improved processes.
✨Demonstrate Strong Communication Skills
Since the role involves responding to queries from Members and Correspondents, highlight your communication skills. Share instances where you effectively resolved issues or clarified complex information.
✨Familiarise Yourself with Business Systems
Understanding business systems and processes is key in this role. Research common claims processing software and be ready to discuss how you've used similar systems in previous jobs.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in a regulated environment. Think of scenarios where you had to adhere to policies while managing multiple tasks, and be ready to explain your thought process.
