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- Tasks: Assist with processing claims and managing invoices in a dynamic team environment.
- Company: Join Britannia P&I, a reputable insurance association known for its supportive culture.
- Benefits: Enjoy hybrid working options and a friendly team atmosphere.
- Why this job: Gain valuable experience in a regulated industry while developing your communication and organisational skills.
- Qualifications: Ideal for detail-oriented individuals with strong numeracy and communication skills.
- Other info: Initial full-time office presence required for training; then enjoy flexible working.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a detail-oriented administrative professional to join us as a Claims Processing Assistant. This role will focus on assisting members of Britannia P&I, The Wren Insurance Association, and The Griffin Insurance Association with the payment and processing of claims. The Claims Processing team consists of 6 friendly members based in London, all reporting to the Head of Claims Processing. The team handles a variety of claims across international offices and works closely with departments such as Underwriting, Claims, Finance, and 3rd parties. This role reports directly to the Head of Claims Processing and is well-suited to a numerate individual with strong communication skills and a solid understanding of business systems and processes within a regulated environment. While we operate a hybrid working policy, the successful candidate may be required to work full-time in the office during the first 4 weeks of the induction period.
Responsibilities:
- Process third-party invoices and recoveries
- Raise debit notes to Members
- Review Member claims and raise corresponding credit notes
- Maintain supplier contact details/add new contact details onto the relevant system
- Respond to Members and Correspondents queries by telephone and email
- Develop a good understanding of processes and procedures, ensuring that we are adhering to our policies and SLAs
- Conduct sanction checks and call-back procedures for new bank accounts
- Assist with ad-hoc and quarterly reports
- Ad hoc duties as required
Contact Detail:
Tindall Riley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Processing Assistant
✨Tip Number 1
Familiarise yourself with the claims processing workflow and the specific systems used in the industry. Understanding how claims are processed and the role of different departments will give you an edge during interviews.
✨Tip Number 2
Brush up on your communication skills, especially in handling queries via phone and email. Practising clear and concise responses can help you demonstrate your ability to interact effectively with members and correspondents.
✨Tip Number 3
Network with professionals in the insurance and claims processing field. Engaging with current employees or attending industry events can provide insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare for questions related to compliance and regulatory processes. Since this role operates within a regulated environment, showcasing your understanding of these aspects can set you apart from other candidates.
We think you need these skills to ace Claims Processing Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Claims Processing Assistant position. Understand the key responsibilities and required skills, such as attention to detail, communication skills, and familiarity with business systems.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous administrative roles, experience in claims processing, or familiarity with financial systems to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and explains why you are a good fit. Mention specific examples of your experience that relate to the responsibilities listed in the job description, such as handling invoices or responding to queries.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Claims Processing Assistant role.
How to prepare for a job interview at Tindall Riley
✨Show Your Attention to Detail
As a Claims Processing Assistant, attention to detail is crucial. Be prepared to discuss examples from your past experiences where your meticulous nature helped avoid errors or improved processes.
✨Demonstrate Strong Communication Skills
Since the role involves responding to queries from members and correspondents, highlight your communication skills. Share instances where you effectively resolved issues or clarified complex information.
✨Familiarise Yourself with Business Systems
Understanding business systems and processes is key in this role. Research common claims processing software and be ready to discuss how you've used similar systems in previous jobs.
✨Prepare for Hybrid Working Questions
With a hybrid working policy in place, be ready to discuss your adaptability to different working environments. Share your thoughts on how you can maintain productivity both in the office and remotely.
